19 years of experience in Project management, Maintenance support Development, Environment management, Release & Change managementTechnical - Sybase ASE database, SQL server database, Unix, Shell script Autosys scheduler, Oracle 9i, Perl, OMS and WMS, KEWILL shipping software, Oracle forms

Transition manager – Attend daily meetings and track the status of the Transition. Highlight Key issues and take it to closure with the stakeholders. Creation and tracking of the transition planning. Track & review the artifacts created during the transition phase. Provided the training to the Monitoring team and enabled them to handle the incidents in a short period of time. Plan and Track on the performance of the team during the transition phase. Track the reverse KT and highlight any GAP in the training to the customer.Tower lead for a leading automotive customer with rich experience in Project management, ITIL process, people management, Vendor management, Process related to Incident, change and Problem, billing and escalation management

Account Anchor for Networking company with rich experience involved in People management, Project Management - Project estimation and forecasting, Coordinate with the SALES team and Customer for new requirements, Regular meeting with the customers on the status of the project and escalation management, billing, Incident & Resource planning

Maintenance project - Batch processing and Clerity application support. End to End responsible for customer deliverables. Internal stake holder coordination, Resource planning, Define the Process related to Incident, change and Problem, billing and escalation management, periodic report generation for the stakeholders and weekly status meeting with the customer Transition manager for Pre-Prod environment – Attended daily meetings and track the status of the Transition. Highlight Key issues and take it to closure with discussion with the stakeholders. Creation and tracking of the transition planning. Track & review the artifacts created during the transition phase. Provided the training to the Monitoring team and enabled them to handle the incidents in a short period of time. Plan and Track on the performance of the team during the transition phase. Track the reverse KT and highlight any GAP in the training to the customer. Database: Oracle 9iScripts: Shell

To increase the billable utilization by allocating the resources to the project as per the demand requirement. Demand forecasting and fulfilling the demand of the resources by up skilling and cross skilling. Work with the various stakeholders to understand the talent requirement and fulfill the same. Daily and monthly tracking of the resource utilization.

Environment Management & Infrastructure architect for a leading energy services with good experience in Commissioning of Server, Capacity planning, H/W & Software procurement, Create the TIP (technical Infrastructure Plan), Coordination with the Vendor, CMDB data quality, Change management, Issue tracking, Server & application decommission planning & executionOnsite SPOC for a leading energy customer with rich experience in supporting the application, requirement gathering, scope definition, planning the releases, coordinating with the offshore team, defect tracking and prevention, Setup the DTS job to automate the replication of data. Create and setup the store procedure, views, functions and triggers. Providing the Onsite support to the POS (Point of Sale) application.Coordinating work with team members who involved in developing the POS application. Utilized Enterprise Manager tool in developing all back end database interfaces in MSSQL.Involved in the Bug fix for the Modules delivered. Defect Tracking and Reporting. Involved in setting up of store procedures /Replication/DTS job when migrating from MSSQL2000 to MSSQLSQL2005. Developed the VB script to Load the Files from the FlightView to the Database.Technical: Requirement Gathering and developing the prototype in the wireframe modelDatabase: SQL server replication setup, Design & Develop the store procedure as per the business requirement. Setting up of store procedures /Replication/DTS job when migrating from MSSQL2000 to MSSQLSQL2005.Scripts: Developed VB script to load the missing data by converting the data to the pipe delimited file and loading the data. Around 70,000 records were loaded as part of the script.

Application Support and enhancement for Sigma (OMS and WMS) system. Supporting the Retek distribution management system. Created Stored Procedure to suit the changes in the Business Application. Created database triggers.UAT - User Acceptance Test for the custom developed application. Integration testing and test case preparation for the application. Creation and review of the system test plan. Created Perl program for the delayed shipment notification programs. Provided the Onsite support enhancement for Sigma (OMS and WMS) system. Coordinated the installs with the third party vendors.Created the Knowledge documents for the system, Responsible for performing effective code reviews, Developed user documentation for all the application modules. Also responsible for writing test plan documents and unit testing for the application modules, Usage of the VSS as the configuration management Tool, Usage of the Service centre tool to manage the issues, involved in the Bug fix for the Modules delivered, Defect Tracking and Reporting, Automation of the Weekly Status Report, Rich experience in the Shipping Software (KEWILL), Prepared the Training Material for the Users & Developed the ‘Mass Item Cancellation’ module using Oracle forms and dynamic sql. Technical;Database: Oracle 9.1 databaseScripting; Perl

Application Support and enhancement for Reconciliation system. Developed Stored Procedure, Functions, trigger as per business rules. Responsible in UAT - User Acceptance Test for the custom developed application. Involved in Integration testing, preparation of user test use cases Creation and review of the system test plan.Provided the Onsite support for the reconciliation system, Coordinated work with offshore team members. Implementation of the package. Created the Knowledge documents for the system. Involved in the Bug fix for the delivered system.Managing the Autosys Scheduled jobs by using JILDatabase: Sysbase ASE databaseScripting; Perl, ShellMonitoring: Autosys