Srikanth Yeppa Email & Phone Number
Who is Srikanth Yeppa? Overview
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Srikanth Yeppa is listed as Sr Product Specialist at Cornerstone OnDemand, a company with 6 employees, based in Hyderabad, Telangana, India. AeroLeads shows a matched LinkedIn profile for Srikanth Yeppa.
Srikanth Yeppa previously worked as Technical Support Engineer at Orbcomm and Associate Software Engineer at Ca Technologies. Srikanth Yeppa holds Master'S Degree, Network Systems from University Of Sunderland.
Email format at Cornerstone OnDemand
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About Srikanth Yeppa
Technical Support, Application Support, Hardware Support, Customer Service.• Expertise on SumTotal WFM (Work Force Management) on Application and Hardware.• Expertise on CA Service Desk Manager on various platforms.• Possess sound knowledge of multiple Operating Systems Windows and UNIX. Efficient in providing Technical Support to the Enterprise Clients working on any platform.• Experienced in managing multiple projects simultaneously with serious commitment, tremendous discipline, and total concentration with an emphasis on time.• Excellent temperament to multi-task and coordinate various activities under high pressure & time constraints and Troubleshoot any hardware, software, and network-related issues within least possible. • Team player and quick learner with the ability to adapt to new technologies and architecture.
Listed skills include Technical Support, Testing, Enterprise Software, Software Design, and 6 others.
Srikanth Yeppa's current company
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Srikanth Yeppa work experience
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Sr Product Specialist
Current- SumTotal Systems India Pvt Ltd, Hyderabad, IndiaTechnical Support Engineer (Oct 2016-Till date)Responsibilities:
- Working as a part of the WFM Team, resolving technical issues of the SumTotal range of enterprise products mainly on WFM (Work Force Management) and LMS (Learning Management Systems) Customers and Partners around the.
- Communicating with corporate customers via telephone, email, WebEx other media as applicable regarding technically complex problems identified in SumTotal’s software products and maintaining effective customer relations.
- Assisting clients to install, configure, and maintenance of SumTotal product software.
- Diagnoses Hardware and Software issues raised by the client and help the client to fix the issues as per the priority of the cases.
- Maintain issues for RMA for all the SumTotal Hardware devices. Issuing the RMA as per the company norms for Premier customers and non-Premier customers.
Technical Support Engineer
- ORBCOMMTechnical Support Engineer (June 2014 – Oct 2016)Role & Responsibilities:
- Perform verification and validation testing of hardware and software. Design and prioritize the Test cases, execute the assigned Test Cases and update the Bugzilla bug tracking System.
- Resolve the issues observed by the client/user in the Developed Application related to Mobile applications or UI Application.
- Provide client support and technical issue resolution via Desktop Sharing, E-Mail, phone, and other electronic media.
- Application monitoring, performance tuning, testing and availability/capacity planning. Interaction with various internal IT support functions, Development, Operations, QA and external.
Associate Software Engineer
- CA Technologies A Broadcom CompanyAssociate Software Engineer Nov 2012 – Nov 2013Debugged and created modules on the following application.CA Service Desk Manager Responsibilities:
- Provide moderately complex modification, testing, and debugging tasks. Provide analysis related to software design and development and solves problems within the designated product.
- Baking in Windows and Non-Windows as requested by Sustain Engineering Team. Identifying bugs in the product and reporting the same to the Sustain Engineering team for the development of patches.
- Porting in Service Desk Version to Version and Platform Specific (Windows/Non-Windows) Identifying bugs in the product and reporting the same to the Sustain Engineering team for the development of patches. Also.
- Consult with the developer(s) to determine the best course of action to correct the product bug and update the existing source code to resolve bugs in the existing GA code. Worked on the Following CA Products from.
- Providing Voice & Non-Voice Technical Support on CA products to U.S. Enterprise Clients on varied platforms and environments.
Associate Software Engineer
Srikanth Yeppa education
Master'S Degree, Network Systems
B.Tech, Computer Science & Information Technology
Frequently asked questions about Srikanth Yeppa
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What company does Srikanth Yeppa work for?
Srikanth Yeppa works for Cornerstone OnDemand.
What is Srikanth Yeppa's role at Cornerstone OnDemand?
Srikanth Yeppa is listed as Sr Product Specialist at Cornerstone OnDemand.
Where is Srikanth Yeppa based?
Srikanth Yeppa is based in Hyderabad, Telangana, India while working with Cornerstone OnDemand.
What companies has Srikanth Yeppa worked for?
Srikanth Yeppa has worked for Cornerstone Ondemand, Orbcomm, and Ca Technologies.
How can I contact Srikanth Yeppa?
You can use AeroLeads to view verified contact signals for Srikanth Yeppa at Cornerstone OnDemand, including work email, phone, and LinkedIn data when available.
What schools did Srikanth Yeppa attend?
Srikanth Yeppa holds Master'S Degree, Network Systems from University Of Sunderland.
What skills is Srikanth Yeppa known for?
Srikanth Yeppa is listed with skills including Technical Support, Testing, Enterprise Software, Software Design, Debugging, Java, Sql, and Javascript.
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