Srikanth Kumar Email & Phone Number

Dallas, Texas, United States

• Working on Agile (SCRUM) Methodology and using JIRA
• Using SFCC to communicate between Clients and Candidates through web accounts.
• Working SFCC Standard objects of Companies, People, Job Order, Planner, and Dashboards Reports.
• Tested and validated the Field Service Lightning (FSL) features to ensure end-to-end functionality for service management applications in Salesforce.
• Conducted functional and regression testing for Field Service Lightning components such as Work Orders, Service Appointments, and Field Service Mobile App.
• Worked closely with developers and business analysts to test customizations, including creating custom fields, automation rules, and workflows specific to the Field Service process.

Fortwayne Indiana

• Worked as a Salesforce CRM Testing Analyst in Salesforce CRM Lighting Testing.
• Worked on Agile (SCRUM) Methodology and using JIRA/Microsoft AZURE VSTS for defect tracking.
• Created and executed Manual test cases, raised defects and tracked the same to
• Involved in Integration Testing SFDC to DELL Boomi, to Microsoft Dynamic 365.
• End-to-End Test Case Preparation, Schedule Planning and Co-ordination with QA team.
• Provided status to Leadership team at regular intervals.

Hyderabad, Telangana, India

• Act as a lead in creation, preparation and conduct quality assurance reviews with the business partners
• Attend initiative meetings with Business Analyst, Development Team, Business user’s & Project status meeting.
• Coordinate with business analysts to clarify application requirements.
• Reviewing test cases with Business (Implementation, Vault Analyst, Customer Service & BA)
• Plan and direct UAT testing schedule and assignments.
• Co-ordinate with the Business to validate test scenario’s

Hyderabad, Telangana, India

• Administered Salesforce CRM applications for Sales, Marketing and Support Departments.
• Developed questionnaires for stakeholders, definition of the Use Cases and requirements along with control flows and user interface mockups in Visual Basic.
• Designed GUI and Navigation flows for the generic viewer facing the end user using MS power point, Visio.
• Perform and guide BSA testing for Salesforce application in marketing cloud.
• Worked on Record Types, Validation Rules, Triggers and Page Layouts.
• Develop and execute Test Scenarios, Test Scripts, test data documents based on Requirements and Design documents mostly in agile environment.