With over 12 years of experience in the telecom, fintech, and networking industries, I am a Principal Business Analyst at NTT Ltd., a global leader in IT and communications solutions. I have a proven track record of delivering high-quality solutions for complex business problems, enhancing customer experience, and driving innovation in the telecom and networking domain.As a Principal Business Analyst, I leverage my project management expertise and customer satisfaction skills to understand customer needs, design and implement solutions, and ensure successful delivery and adoption. I work with dynamic and diverse teams across multiple geographies and domains, collaborating and communicating effectively with stakeholders at all levels. I hold multiple certifications, in Cloud domain, LogicMonitor Professional, EfficientIP Admin, and TUFF Accreditation, that demonstrate my commitment to continuous learning and excellence. I am passionate about solving challenges, creating value, and making a positive impact in the IT and communications industry.