Srilekha Roy Chowdhury Email & Phone Number

Toowoomba, Queensland, Australia

Brisbane, Queensland, Australia

• Assisted an average of 50 students daily, providing accurate information, addressing queries, and guiding them to campus resources.
• Served as the primary liaison between students and university services, ensuring seamless navigation and support.
• Represented the university with professionalism, offering exceptional customer service to create a welcoming environment.
• Engaged proactively with students, identifying their needs and offering personalized guidance.
• Contributed to a thriving campus community by directing students to appropriate assistance channels and listening to their concerns.

Brisbane, Queensland, Australia

• Initiated welcoming calls to new students, fostering a supportive environment and addressing any initial concerns. Conducted over 300 welcome calls to ensure a smooth transition into university life.
• Provided ongoing support to students throughout the semester, acting as a primary point of contact for their academic and personal needs. Conducted regular check-ins with over 500 students per semester, offering.
• Responded promptly to students experiencing crises, offering empathetic listening and practical solutions and guiding them to university resources such as academic advisors, mental health services, and student unions.

Brisbane, Queensland, Australia

• Actively engaged with an average of three clients daily and reflected sessions for colleagues, employing effective communication and tailored strategies to address their diverse needs.
• Provided crisis intervention and emotional support to clients in acute distress, demonstrating effective de-escalation techniques and empathy.
• Delivered psychoeducation to clients, equipping them with information and resources to enhance their understanding of their issues and develop effective coping strategies.

Queensland, Australia

• Provided trauma-informed counselling services to domestic violence victims with an age range of 5 to 70 years, offering emotional support, and crisis intervention.
• Conducted comprehensive intake assessments to evaluate clients' safety concerns, psychological needs, and risk factors, resulting in personalized safety plans tailored to each client's unique situation.
• Participated in shadowing sessions with supervisors during intake assessments for domestic violence perpetrators, gaining insights into the dynamics of abusive behaviour and risk assessment strategies, contributing to.
• Observed and assisted in behaviour change group therapy sessions for perpetrators, facilitating discussions on accountability and healthy relationships, leading to a 50% increase in participants' understanding of the.

Master Of Counselling

Bachelor Of Arts - Ba, Applied Psychology