Contracted out to Partnered Businesses as Senior Salesforce Developer.Received multiple internal trainings on the following topics:- Architecture Design Patterns, - DevOps with Salesforce DX, - Copado Fundamentals

Worked with business to go through the backlog of technical debt issues identified by CodeScan and PMD as well as implemented solutions on how to remediate issues found that were found by this process for the Department of Veteran Affairs. Provided mentorship and guidance to new and junior developers on more challenging development methods as well as best coding practices. Worked with release team and QA team to deploy changes using:- JIRA, - GitHub, - Copado, - VS Code with Salesforce CLI, - and SFDX.Implemented and developed code using FFLIB Enterprise Design Patterns that utilized:- Application Layer, - Selector Layer, - Unit of Work Principles,- And Mocking and Stubbing in Test Classes

Worked with Business to help enhance and maintain User License Management unmanaged package that determines if users have been inactive in Salesforce for an extended period of time based on License Type and deactivate those users in order to reclaim the unused licenses. Identified and corrected code to meet coding standards based on feedback from Code Scan analysisOperated in an agile development environment using FFLIB patterned Apex Classes and Custom Metadata records to enable and disable features. Used CRM Analytics to create reports and dashboards to display data in a meaningful way to end users

Worked with business and Salesforce Architects to solution, implement, and support a Quick Load Wizard for entering COVID and Influenza Immunization information for VA Employees at the Department of Veteran Affairs as well as a process to record Medical Clearances and related Written Opinions in an agile development environment based on business needs and approvals using:- Community Pages- Dynamic Lightning Web Components, - Flows with Apex Actions,- Triggers, - Apex Classes, - Lightning Pages, - Custom Metadata, - and provided detailed solutions using JIRAImplemented code review process to enforce coding best practices. Provided mentorship and guidance to junior developers on more challenging development methods. Worked with release team and QA team to deploy changes using:- JIRA, - GitHub, - Copado, - VS Code with Salesforce CLI, - and SFDX.Implemented and developed code using FFLIB Enterprise Design Patterns that utilized:- Application Layer, - Selector Layer, - Domain Layer, - Service Layer, - Unit of Work Principles, - and Mocking and Stubbing for Test Classes

Led a team of developers to update SalesForce Instance using tools from latest releases. Common tasks were:- Creating and updated Workflow triggers, Flows, Custom Objects, Custom Fields with field tracking, and other UI based features.- Creating and updating Lightning pages, - Creating and updating Lightning Components- Creating and adding to APEX triggers and APEX classes using standard practices. - Created Analytic Snapshots of data for historical reporting,- Creating and updating Permission Sets to control access to new features- Creating and updating Einstein Analytics Dashboards to display KPI in a easy-to-consume manner with dashboard wide filters- Create and updated Custom Metadata and Custom Settings to easily manage adjustments in apex jobs without causing interruptionUsed different tools and applications to control a smooth and seamless deployment process between multiple developers:- Used Git to maintain a Repository for source code for Production as well as QA, Integration, and UAT Sandboxes- Maintained Dev Sandboxes reserved for QA and Integration and a Full Sandbox for Staging/UAT- Used Azure DevOps to manage Pull Requests, perform Code Reviews, and address Merge Conflicts- Used SFDX and Git integrations in VSCode to develop all custom code locally, push changes to Azure DevOps- Thoroughly documented SLDS lifecycle and Branching strategies- Used Gearset to automate validation and deployment of all changes to each sandbox environment as well as Production and enforced checks and balances to avoid deployment errors and overrides which included monitoring and resolving deployment errors and initiate rollback of bad commits- Worked exclusively in JIRA to manage requests as well as monitor the progress each change as it moved through each stage of the SDLC- Developed Code using FFLIB Enterprise Design Patterns that utilized the Selector Layer, Domain Layer, Service Layer, and Unit of Work Principles

Administrated and Maintained SalesForce Instance including User and Permission Administration, Report administration, Bulk Data manipulation, Duplication Rules, and troubleshooting issues within SalesForce.Oversaw and took ownership of several 3rd party integrations including: LevelEleven, Hoopla, Cloudingo, HubSpot, Recurly, Docusign, ZenDesk, Zuora, Mira, TalkDesk, TalkIQ, and JIRADeveloped custom solutions to business issues using APEX Classes and Triggers, Lightning, VisualForce, VisualFlows and Process Builder based on business need. Ensured that all code maintained a 95% or higher code coverage and included unit testing

Administered and Maintained primary SalesForce instance by creating and modifying Custom fields, Custom objects, Flows, Validation rules, De-Duplication Rules, Page Layouts, Workflow Rules, Dashboards, and ReportsCreated Apex Triggers and Classes with Test Classes that provided over 90% code coverage.Performed Administration duties such as allocating and reallocating SalesForce and Apttus Licenses to users based on need. Performed bulk data Inserts, Updates and Deletes based on business needs and changes.Developed and maintained dynamic VisualForce Page to replace existing paper Sale Turnover form for implementation and included option to create a PDF of completed form for record keeping purposes.Developed solution to track Quota Values for an individual user over long periods of time for the finance department.Developed solution to streamline Salesforce issues and requests for better response times as well as provide data to determine ticket response SLA time.Managed SalesForce integration and helped support additional software such as HubSpot, ClearSlide, Tableou, Apptus, ExactTarget, and Certain.

Administered and maintained SalesForce instance by creating and modifying custom fields, workflows, validation rules, page layouts, reports, Apex triggers, and Apex test classes to maintain average 90% code coverage.Used Visual Studio to create external C# application to retrieve documents for archival purposes from SalesForce using SOAP as well as updating SalesForce of the action being taken.Used change sets from Sandbox Environment to QA Environment which then deployed to the Production environment.Used JIRA to track progress on issues and deploymentsCreated Yardi Reports using ySQL scripting and SQL ServerImplemented Apache ANT Data Migration for SalesForce

Add and Remove Users from SalesForce and other third party tools.Create Reports and Dashboards for management on requestCreate and modify Workflows, Triggers, and fields to suit the business needsEdit Layouts, profiles, and roles.Create Layouts, Profiles and roles.Modify tinderbox contracts with updated terminologyCreate, Update and maintain InsideSales Dialer features such as ACDs, IVRs, and Call recordingsTroubleshoot and Resolve SalesForce, InsideSales, Raidus, and Tinderbox issues.Create and Maintain Scheduled ReportsAs well as Create, Modify and Maintain any other SalesForce, InsideSales, Raidus, and Tinderbox features not mentioned above.

Create and modify existing .NET modules in a DNN framework.Create custom desktop applications for internal use for the import and export of information from SQL Server

Manually tested proprietary software for bugs and flaws in business logic. Fielded complaints and reviewed trouble tickets regarding use of software. Once a ticket was found and replicated, submitted issue to development siting exact steps used to recreate error. Once the error was corrected, tested correction for any additional errors or bugs and managed a small team for User Acceptance Testing. Once all testing was complete and signed off on, oversaw the deployment of the correction to the live environment.Collected business requirements for new features and enhancements and drafted detailed documentation defining every field, command and action of the new form as well as creating prototype images for the development team to work off of.Also, monitored several services on multiple servers and generated ad-hoc reports from SQL database using complex SQL statements

Process trouble tickets and troubleshoot commercial grade GPS tracking devices on business vehicles by review raw data.Process returns and schedule field technician assignments for repairs

Provide technical support for Logitech Harmony Universal remotes.Helped users setup, troubleshoot and customize remote programming to best fit their individual needs as well as start process for returns of faulty devices within warranty

Helped manage a complete database-driven website.Created new and modified existing tables, views stored procedures, and triggers in SQL Server database. All changes applied using scripts.

Troubleshoot and fix any and all networking, computer and peripheral related issues in all six satellite offices as well as all franchise locations.Create and Modify Access database and convert existing database into make-shift application including role based security and VBA coded modules.Created Access Database to allow users to clock in and out and view their hours for the a set period