Srinath K Email and Phone Number

1) Tracking and reporting of service delivery in the HR Shared Services Team according to agreed KPI’s/SLAs and other measures agreed2) Point of escalation and arbitration to resolve long-standing or complex cases raised through the HR Shared Services Team or from senior business customers3) Lead collaboration activities related to the centralization of HR operations with key stakeholders (Finance, Audit, Legal, Information Technology, Payroll, Compensation & Benefits, Marketing Communications, etc.)4) Establishes targets and goals for the team, including key performance indicators (KPIs) and metrics, in support of our business strategy5) Analyzes data, metric, and CSAT surveys to identify performance strengths, weaknesses, trends, and forecasting6) Partners cross-functionally with HR COE’s, IT, Facilities, Payroll, etc. to resolve employee issues and to support improvement goals7) On-going audits to ensure the accuracy of the data being entered into the Systems are correct8) Creating interactive dashboards, story building, forecasting the trends based on retrospective data, and showcasing the hot spots9) Specialized at building in-house tools using in-house talent10) Continuously seek opportunities to further develop & grow the Shared Services Center through transition and set up of new HR Services11) Diagnoses the gaps in the existing processes, identifies opportunities for improvement, and implement the reengineering initiatives to meet client and internal commitments on a continuous basis12) Handeled the Employee life cycle(Onboarding, Employee data management, Offboarding, Probation Confirmation) and Benefits administration(401k, Medical, Dental, Vision, LTD, STD, Optional Life, HSA, FSA) for US, CA, UK, Middle East, and Eastern Europe.13)Leading a team that handled Employee Life Cycle transactions(Employee Strength: 10,000 plus) spread across North America, APAC, UK, Eastern Europe and Midddle east)

•End to end recruitment: Sourcing, Staffing, scoping, and on boarding candidates.•Screening: short listing candidates sourced through portal (Naukri and Monster) validating them on their experience and interest on the role.•Lateral Hiring: Identifying right candidates with required Skill set and experience and make sure that it should match with the requirement as per the job description.•Staffing: Preparing Requisition gathering template and sending it to corresponding sourcing lead to initiate the sourcing. Short listing the profiles sourced and sending it to the respective hiring managers.•Hiring inputs: Meeting hiring managers to understand niche skill profiles.•HR Round: Conducting HR round for the selected candidates and negotiating salaries on company standards.Promptly informing the rejected candidates about the reason for the rejections.•MIS: Preparing reports on the no of closure, internal movements, and offer decline numbers to ensure the flow of work to reach the aspire rates. Sending weekly, Monthly and quarterly headcount and hiring report.•Vendor Management: Coordinated with various manpower consultants to procure resources for its operations across India, general screening of the candidate’s profile, short-listing them for the interviews, worked on portals.•Background Verification: Background Verification was carried out for the employees as per the policy, education, experience.