Dynamic and detail-oriented Software Testing Professional with over 5 years of specialized experience in E-Commerce environments. With a robust background in quality assurance, I have honed my skills in developing and implementing comprehensive testing strategies using tools such as Postman, Charles Proxy, Jira, and CI/CD pipelines, to enhance product reliability and user satisfaction.At Amazon, I have led multiple high-stakes projects, including the Manga Bookstore initiative for Kindle apps, where my strategic testing plans achieved a 100% defect detection and resolution rate, ensuring flawless product launches. I have managed over 32 critical projects, fostering collaboration between developers and stakeholders to achieve zero defect leakage, and I have significantly contributed to process optimizations that saved thousands of hours annually.My technical acumen spans a wide range of testing types including functional, regression, and API testing across various platforms (Web, Android, iOS). I excel in troubleshooting using ADB commands and network logs, which complements my analytical approach to defect trend analysis and root cause investigations.I am passionate about mentoring and have actively participated in hiring and training QAEs, enhancing team capabilities and performance. As a continuous learner, I seek to stay at the forefront of technology to deliver top-notch solutions that meet both business goals and customer expectations.