Srinath Sridhar Email & Phone Number

Chennai, Tn, In

Greater Chennai Area

Greater Chennai Area

Responsibilities:-Managing Mid-Market and Enterprise Reseller accounts in APAC region and meet revenue targets working closely with solution partner sales teams-Formulating business plan to focus on strategic accounts and enabling partners to execute the farming initiatives for expansion revenue with upsell and cross-sell-Managing sales teams of 10 partners in APAC and drive their go-to-market farming activities to grow the existing account base and work with them on their opportunity pipeline for deal closures-Collaborate with internal teams like Channel Managers, Presales, Customer Success, Marketing, Product support, Billing to provide seamless support to Partners and Customers-Act as a single point of contact for partners to handle their support tickets, help with pricing, proposals and contracts, solve the escalations from partners and customers, work with CSMs to solve customer issues, improve NRR and mitigate churn risks of existing customers -Met Partners and Customers onsite making business trips to build relationships and identify new opportunities-Conduct online training sessions for partners to keep them updated on product features and do Partner QBRs to focus on continuous process improvement-Good exposure to tools - Chargebee, Freshsuccess, DevOps, Power BI, Similarweb, LinkedIn SalesNav, Outreach, Lusha, Freshsales CRM, Microsoft 365

Greater Chennai Area

Responsibilities:• Worked as an Inbound Marketing SDR for ASEAN region in Q1 & Q2 2022 along with marketing team• Worked as an Outbound SDR in 2021 for ASEAN (Hong Kong and Vietnam regions) for a period of 9 months• Worked as a Farming SDR in Q4'2021 for ASEAN and ANZ regions to upsell and cross-sell to existing customers of Freshworks• Do an Industry and Persona based Selling via touch points – Emails, Calls, LinkedIn Sales Navigator• Initiate discussions with CXOs, VPs, Directors of companies and schedule meetings to qualify the potential opportunities using Authority, Need & Timeline (ANT) approach• Handover the ANT qualified lead to the Regional Account Executive for a deep dive talk on the opportunity in their next level calls and get lead converted into a SAL (Sales Accepted Lead) once the AE validates and confirms the opportunity• Good exposure in tools like Freshsales CRM, Outreach, Lusha, LinkedIn Sales Navigator, Zoominfo

Chennai Area, India

Responsibilities: - Perform outbound lead generation to existing users of Salesforce CRM and its applications in US market via multiple touchpoints (Emails, LinkedIn, Cold calls) to position Salesforce Managed Services offerings- Work closely with Marketing agencies to drive inbound leads strategies generated via Website, Social, Promoting Blogs and Ads on Conversion offers- Analyze Campaigns performance and make changes in messaging and contents to achieve outcomes- Co-ordinate with Delivery team to get projects insights for creating and publishing blogs, case studies regularly on company website- Engage with Pre-sales and Technical team to prepare proposals, SOWs, contractual agreements and assist with follow-ups on deals till they are closed- Minimal experience of 5 months in selling Salesforce products for India market jointly working with Salesforce AEs creating a pipeline of opportunities- Good hands-on in marketing tools like Sales Cloud, Pardot, Sendinblue, SalesHandy, hunter.io etc.

Chennai Area, India

Responsibilities: • Perform Outbound campaign for the Urgent Care Centers across US market via Emails, LinkedIn, Cold calls• Outreached to CXOs, Doctors and Healthcare Administrators of the practices to position them on Revenue Cycle Management Services (Medical coding & billing) handled sales presentations & proposed for mini RCM audits• Reported directly to the CEO and President - RCM to discuss and implement the sales strategies• Co-ordinated direct meetings for the President in US and making arrangements for the Urgent Care Association's Conferences and Convention Expos happening at US• Work closely with the Operational Managers in terms of Pre-Sales, Proposals, SOW preparations • Good Hands-on experience in using Salesforce CRM for Lead Management

Chennai Area, India

Responsibilities: . Managed a 7 member SDR team by mentoring on their efforts and motivating them to achieve their sales and revenue targets . Performed Outbound Enterprise Campaigns across UK, Ireland and European (Nordic) geographies. Extended support in Pre-Sales & Key Account Management with the new and existing customers by building a rapport with them for cross-sell and up-sell opportunities. Assisted the senior management in terms of formalizing the sales strategies, business opportunity forecasts & plans to develop new market entry strategies based on the analysis of business trends

Chennai Area, India

Responsibilities: - Led a 5 member SDR team responsible for UK, Ireland & European markets by guiding them in terms of their prospecting efforts, handled their sales presentations, managed the opportunity pipeline and reported to senior management on the team’s performance - Co-ordinated with the delivery team in terms of Pre-sales, project proposal preparations and follow-up with deals on contracts till it leads to closure- Assisted the senior level management in responding to RFPs & preparing Service Agreements till customer sign off in a professional and creative manner- Handled new business accounts and created new project opportunities with the existing accounts by maintaining a good business relationship with them- Handled business escalations by acting as a liaison between Customers and the delivery team to instantly solve problems and maintain a sustainable work relationship with the customers

Chennai Area, India

Responsibilities:. Performed Market research and Prospecting Small & Mid-sized companies across UK, Ireland and European (Scandinavian countries) geographies. As an additional responsibility, supported US Market (in EST Time Zone) involving in prospecting and created an opportunity based sales pipeline in US. Good hands-on using Bitrix 24 CRM tool

Chennai Area, India

Responsibilities: - Segmented and researched target companies across UK & Ireland markets- Performed Outbound campaign for Lead generation through Emails, Cold Calls, LinkedIn to schedule meetings for Managers after qualifying the interest of prospects - Positioned about DSRC's value proposition to prospects and qualified their interest by understanding their pain points and bring them for meetings with sales manager.- Goods Hands-on in VTiger CRM

Chennai Area, India

Responsibilities: . Acted as Production Support Executive (L1 & L2) in Retail Domain Support Project for Client Nokia.. Responsible for closing the tickets based on their criticality of SLA's on a 24x7 support process.. Provided a Global Technical support for internal TCS BPO agents by resolving their technical issues in their database of Oracle Siebel CRM Tool using IBM DB2 technology. Performed Manual testing of the Siebel CRM tool, writing test cases and reported bugs using QC tool. Conducted presentation and training sessions for every release of upgraded versions of Siebel CRM to the users across the globe with WebEx Conference calls, handling their queries, creating user manuals.

Master Of Business Administration (M.B.A.), Human Resources And Marketing Management, Cgpa: 8.0/10(First Class)

Activities and Societies: Project Management, Market Research and Analysis, Participation in National Level Management Symposiums.

Bachelor Of Technology (B.Tech.), Information Technology, 77%(First Class With Distinction)

Activities and Societies: Web Technologies,Data Structures,Computer Networks,Software Testing(Manual and Automation tools like QTP,Load.