Srinath Thunga Email & Phone Number

Hyderabad, Telangana, India

Hyderabad Area, India

* Leading new business proposals by aligning with focused sales & delivery team* Overseeing the IT Infrastructure Solution options and Solution design.* In-depth, analysis of business opportunities, identifying customer needs, developing and presenting customized proposals in the areas of Infrastructure Managed services, Cloud Specific Solutions including migration of traditional IT to Cloud(Public, private, Hybrid) , afresh cloud implementation* Responsible for promoting vertical specific domain solutions for CtrlS Datacenters Ltd. Vertical prospects and existing customer base.

Hyderabad Area, India

I specialise in designing and delivering IT infrastructure solutions for clients in industries such as BFSI, logistics & transportation, telecom, consumer goods, oil & gas, mining, IT and pharmaceutical, which have transformed business efficiency on a global scale.By partnering with internal and external stakeholders at all levels, I have influenced changes in processes, and ensured quality and cost-efficiency in delivery, which has improved competitive advantage.I am known for my analytical approach to structuring of deals and design of solutions, encompassing the big picture as well as the micro details, which has delivered results.

Hyderabad Area, India

Provide Technical assistance to the customers by performing the following duties:* Responsible for taking control of and resolving Complex Technical and Escalated customer issues.* Documents and Simulates complex customer issues to find solutions and fixes to customer inquiries and problems & may dispatch additional service as necessary.* Provide Technical support with Issue resolution via Phone/Chat/Email electronic medium.* Perform Activation/Deactivation & handle other technical Issues using Softwares & Application tools.

Hyderabad Area, India

* Installing and configuring computer hardware operating systems and applications; monitoring and maintaining computer systems and networks;* Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;* Troubleshooting system and network problems and diagnosing and solving hardware or software faults. * Providing support, including procedural documentation and relevant reports;* following diagrams and written instructions to repair a fault or set up a system;* Supporting the roll-out of new applications;* Setting up new users' accounts and profiles and dealing with password issues;* Responding within agreed time limits to call-outs;* Working continuously on a task until completion (or referral to third parties, if appropriate);* Prioritising and managing many open cases at one time;* Rapidly establishing a good working relationship with customers and other professionals, such as software developers;* Testing and evaluating new technology;* Conducting electrical safety checks on computer equipment.

Central Board Of Secondary Edition

Central Board Of Secondary Education