• As the custodian for the agency, engage and partner with clients at global, regional and country level to comprehend and address their business challenges by offering strategic solutions, convert to projects, follow up until successful closure through excellent client service. • Co-Create with clients compelling long-term assets with competitive advantage and brand imagery. Projects include Late Phase Studies (RWS), Publications, Customised CME/CPD Programs,Tactical communication tools, Outcome focussed expert engagement viz. Advisory Board/ Consensus Meetings.• Manage and participate with account teams to ensure that project deliverables are per client expectations and strategy, on time and on budget.• Manage the contact matrix ensuring that all potential points of contact and influence are being served appropriately.• Overall responsibility for the profit and loss; and growth achieved with the key account.

Set up the company’s operations and serviced clients in Mainland China and Hong Kong.Responsibilities included – • Based on market requirements, position the organization appropriately to engage clients and generate business.• Connect & communicate with clients and build business partnership for delivery of services.• Manage the day-to-day business functions across finance, administration, operations, human resources, project management and client relations.• Recruitment, training & ongoing professional development.

Was heading the Business Unit with the responsibility to deliver on projects pertaining to OTC business. Responsibilities were - • Working closely with the marketing & medical teams of clients to understand key challenges and co-create a hard-hitting communication & engagement strategy for the brands.• Develop claim statements backed by scientific evidence for brands. Develop Concept Card and conduct Communication Effectiveness Surveys. • Analyze primary & secondary research reports and develop plans for HCP & Consumer communication being cognizant of the set goals and challenges of competition.• Develop & Design communication deliverables across all medium (print, electronic) for varied stakeholders (HCPs, Patients, Paramedics, Sales Force).

Was responsible for executing senior level recruitment in the domain specialization that included Pharma, Healthcare, CRO, Medical Devices, Speciality Chemicals Responsibilities included - • Collaborating with clients to manage leadership hiring in senior management.• Support research teams to successfully deliver on mandates• Build rapport and continuously staying in touch with key professionals.• Meeting, validation, and preparation of assessment reports of candidates.• Creating fact sheets about various companies for internal circulation.

Handled the sales activities for various product portfolios in Pfizer.• Responsible for the Sales operations in the assigned geography.• Leading, mentoring & monitoring the performance of a team of 8 Officers in Sales & 1 Physician for Direct-to-Patient VAS. • Ensure efficiency in process operations and achievement of individual & group targets. • Developing “Opinion Leaders” support for products through several innovative academic activities.