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Srini Radhakrishnan Email & Phone Number

IT Leader and Consultant | IT Project and Program Manager (CSM, CSPO, SAFe 6.0) | IT Service Delivery Leader | Managed Services | Process Improvements | Digital Transformation | Global Delivery Model at Information Technology and services
Location: Washington DC-Baltimore Area, United States, United States 5 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Information Technology and services
Role
IT Leader and Consultant | IT Project and Program Manager (CSM, CSPO, SAFe 6.0) | IT Service Delivery Leader | Managed Services | Process Improvements | Digital Transformation | Global Delivery Model
Location
Washington DC-Baltimore Area, United States, United States
Company size
11 employees

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Srini Radhakrishnan is listed as IT Leader and Consultant | IT Project and Program Manager (CSM, CSPO, SAFe 6.0) | IT Service Delivery Leader | Managed Services | Process Improvements | Digital Transformation | Global Delivery Model at Information Technology and services, a company with 11 employees, based in Washington DC-Baltimore Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Srini Radhakrishnan.

Srini Radhakrishnan previously worked as Independent Consultant at Information Technology And Services and Director Consulting - Delivery at Cgi. Srini Radhakrishnan holds Bachelor Of Science - Bs, Mathematics And Statistics from University Of Mumbai.

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About Srini Radhakrishnan

As an IT consulting expert, I collaborate with senior leaders to implement solutions tailored to their specific business needs. I excel in utilizing a global service delivery model to drive efficiency and deliver impactful results for large enterprise clients. My strength lies in building long-term trust with clients through consistent service delivery. With a passion for Servant Leadership, I am dedicated to building and leading cross-functional teams, inspiring them to achieve new heights in operational excellence.Relevant Accomplishments :Enhanced Client Loyalty: Spearheaded initiatives that significantly increased client loyalty, securing customer satisfaction score of 9.8/10, and repeat contract renewals worth $5M while achieving over 20% in margin improvements.Agile transformation & SLA Alignment: Consistently ensured managed services deliverables, met SLAs, oversaw implementation of critical DEVOPS tools while leading and mentoring the development team to adapt to Agile way of working and also scale maturity level to achieve Agile Maturity Model (AMM) Level 3 certification.Successful Client Engagement: Led large transition program to intake a portfolio of critical business applications into managed services model governed by OKRs and SLAs and delivered over 30% cost savings to clients.Team Alignment and Cloud Transformation: Led the alignment and coordination of team efforts to implement the "You Build You Own" (YBYO/SRE) support model, a key component of the cloud transformation program, delivering significant value and efficiency to clients.Exemplary Employee Satisfaction: Achieved employee satisfaction score of 9.2/10 by implementing leadership best practices, mentoring and fostering a positive work environment and culture.Process Optimization and Revenue Growth: Implemented strategic improvements, Innovation and client development strategies, resulting in a 25% margin improvement and a revenue increase of over $3M.Digital Transformation Leadership: Orchestrated with multiple stakeholders and successfully hosted Digital Day, a transformative workshop organized to showcase digital transformation capabilities attended by over 100 client participants, driving digital innovation.

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Srini Radhakrishnan's current company

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Information Technology and services
Information Technology And Services
IT Leader and Consultant | IT Project and Program Manager (CSM, CSPO, SAFe 6.0) | IT Service Delivery Leader | Managed Services | Process Improvements | Digital Transformation | Global Delivery Model
Employees
11
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Company profile
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5 roles

Srini Radhakrishnan work experience

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Director Consulting - Delivery

Cgi
  • Service Delivery Director - Collaborate with senior client technology leaders to implement IT roadmap and objectives for large enterprise client in Mortgage/Financial services domain.Lead multiple portfolios providing.
  • Portfolio Management: Provide oversight and direct the delivery of services for portfolio of business applications using an onshore delivery model to ensure effective management and operational efficiency.
  • Client Relationship Management: Maintain strong client relationships by ensuring staffing, quality, and timeliness of service delivery meet or exceed Service Level Agreements (SLAs). Develop trusted relationships and.
  • Team Leadership and Development: Lead, coach, and mentor team members to optimize performance and facilitate career growth.
  • Operational and Process Excellence: Collaborate with account leadership to implement programs that drive operational excellence, enhance process maturity, and contribute to the financial growth of the account. Develop.
  • Strategic proposal and Thought Leadership: Provide subject matter expertise in the development of business proposals, respond to RFPs/RFIs, and offer strategic insights to support business development.
Oct 2015 - Aug 2023

Manager Consulting Services

Cgi
  • Service Delivery Manager to a large portfolio of enterprise applications in the mortgage/financial services domain.
  • Managed a team of over 50+ consultants performing application development and support services to a portfolio of mission critical enterprise applications
  • Accountable for all aspects of client relationship for a portfolio of 30 business applications
  • Manage transition of new assets/applications into managed services program
  • Partner with stakeholders to plan and develop release plans, roadmaps, and coordinate technical/resource planning
  • Review application health check dashboards and work with team to recommend and implement plans to remediate issues
Sep 2011 - Sep 2015

Manager Consulting Services

Cgi

CPMO and Service Delivery Manager to multiple clients of CGI.

Jul 2009 - Sep 2011

Senior Consultant

Cgi

Greenville, South Carolina, United States

  • I was Senior SME and part of account leadership team performing role of CPMO (Client Partnership Management Office) delivering application development and services to large manufacturing and supply logistics client.
  • Managed team of 25+ members at Onsite and 60+ at Offshore to deliver mainframe applications support contract
  • Owned accountability for billing and invoicing to the client
  • Responsible for process definitions, governance and operational excellence at account
  • Responsible to manage account metrics program, contractual reporting to clients, delivering to corporate requirements
  • Deliver critical metrics on account performance of delivery, finances, client satisfaction
Jun 2002 - Jul 2009
1 education record

Srini Radhakrishnan education

FAQ

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What company does Srini Radhakrishnan work for?

Srini Radhakrishnan works for Information Technology and services.

What is Srini Radhakrishnan's role at Information Technology and services?

Srini Radhakrishnan is listed as IT Leader and Consultant | IT Project and Program Manager (CSM, CSPO, SAFe 6.0) | IT Service Delivery Leader | Managed Services | Process Improvements | Digital Transformation | Global Delivery Model at Information Technology and services.

Where is Srini Radhakrishnan based?

Srini Radhakrishnan is based in Washington DC-Baltimore Area, United States, United States while working with Information Technology and services.

What companies has Srini Radhakrishnan worked for?

Srini Radhakrishnan has worked for Information Technology And Services and Cgi.

How can I contact Srini Radhakrishnan?

You can use AeroLeads to view verified contact signals for Srini Radhakrishnan at Information Technology and services, including work email, phone, and LinkedIn data when available.

What schools did Srini Radhakrishnan attend?

Srini Radhakrishnan holds Bachelor Of Science - Bs, Mathematics And Statistics from University Of Mumbai.

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