Srinithi S Email & Phone Number

I am an experienced Client Account Manager with demonstrated skills in Client Handling, Soft Skill Trainings & Communication. Being highly organized and detail-oriented makes it easier to manage my own time for the success of the organization.As a Client Account Manager, I collaborate closely with Internal Client Experience Associates to address account-related issues, enhancing the efficiency of call handling. I adeptly respond to client queries via phone, email, and chat, ensuring timely resolution and following up as needed. Serving as a liaison between clients and internal teams, I facilitate the delivery of solutions aligning with client needs, working closely with Product Development and Billing departments. Proactively identifying customer needs, I take initiatives to uphold positive experiences and foster lasting and trustworthy client relationships through open and interactive communications.