Srinivas H R Email & Phone Number

Digital Automation , 0-1 Projects, POS Distribution , End to end Online sales

Delhi, India

Head of POS Support - Coordinating the tech required to manage a strong PoS network across the country. Train, engage and deliver is the moto here.

Mumbai Area, India

- Built the tech product (mobile & web application with full transaction capability) for both insurance and loan products. This is work in progress with new products being added at frequent intervals- Built the registration and training module to comply with IRDA norms- Built the entire back end system to run the business remotely including remote hiring of POSP’s (channel allowed by IRDA to distribute pre underwritten products). This includes a CRM with full service capability, a mobile dialer, deployed a marketing automation tool First Hive to run campaigns and drives in real time. Developed a professional rewards program to drive loyalty- The business is divided in two parts – recruitment of POSP’s and activation once they are certified as per IRDA norms. In our remote model the recruiters sit in our call centres in Mumbai/Bangalore and Delhi and recruit POSP’s across the country. Once the POSPs are certified they are handed over to a team of Relationship Managers who manage and drive business across all product lines. Currently we have scaled to a team size of 125+ people- Engage with the in house IT team on new product and feature development- Liaise and engage with principals to drive product penetration- Drive usage of the tech product, using various engagement methods which in turn drives sale

Managed retail business. Worked on developing a hybrid online-offline model that took the pain away from retail transactions.

Mumbai

Head the Agency Business in the West – area covered includes the states of Maharashtra & Gujarat. Have operations in all the districts. Responsibilities include:-Developing & Managing the agency network, over 1000 people strong-Developing & implementing the agency plan for the year-Interfacing with the admin, finance, claims & operations teams for service delivery -Compliance -Part of the Agency Product Developement & Training group-Lead strategic tie ups & new initiatives

Mumbai

All For Kids, works with children in English elocution & public speaking in a tie up with the Trinity College of London. It was a start up and my role included:-Selling the concept to the top 100 Schools in Mumbai and rolling out the programme in these schools.-Create events to market the concept for eg. I created the Mumbai Interschool Elocution Championship as a means of reaching out to schools and students. - Did over 10 Tie ups with over 1000 children enrolled in the programme.

Nashik

Promoted as Branch Manager and entrusted with the responsibility of setting up a new branch in Nashik.-Set up the operations from scratch including the new branch's infrastructure.-Successfully set up a core team of 12 Sales Managers and 200 advisors in nine months flat.-Had a Training Manager, two Customer Service Executives and one Admin Executive reporting to me.-Responsible for New Retail & HNI Business, Conversion, Preliminary Underwriting, Post Sale Customer Service, Training and Compliance for the Branch.

Mumbai

Promoted as Agency Manager. Role included recruiting, training and mentoring a team of 12 Sales Managers.-Trained and deployed a team of 12 sales managers and 100 advisors in 3 months-Sold Business Insurance as a concept to generate high value premia-Hands on Trainer for both Sales Managers and Advisors

Mumbai

Promoted as Group Sales Manager. Created a team of 6 Sales Managers.-Responsible for hiring, training & mentoring the advisors-Won a trip to Dubai