Srinivas Manda Email & Phone Number

Cupertino, California, Us

Mumbai, Maharashtra, In

Successfully led Global Delivery for a large strategic accounts - spearheaded efforts to improve customer satisfaction by leveraging digital transformation levers & automating ~ 50% of identified activities. o Designed and executed an optimal delivery strategy through Consolidation and Standardization of activities thus delivering a 15% productivity benefit. Also, led the successful transition of a large global client with multiple towers, locations & migration from an incumbent in play - all in a virtual environment, owing to the pandemic. Responsible for transition strategy & execution, recruitment, infra enablement in a WFH enablement, customer governance etc.,

Us

Business Leader for the Finance & Accounting and Procure to Pay Shared Services supporting UHG Global, with teams spread across multiple geographies. Responsible for Service Delivery, Shared Services Growth, Solution Design, Digital Transformation, Customer Satisfaction (NPS), Employee Satisfaction & Talent Development.Set up & grew the LoB from scratch to 650+ FTE levels. Leveraged Delivery Excellence in driving 10% productivity and also delivered significant value beyond labor arbitrage, yoy. Consistently high employee satisfaction scores (88% in 2018) and a best-in-class NPS of 84%. (Co)Led UHG’s Hyderabad sites – responsible for providing oversight to Capacity Planning, Administration, Site Level Employee Engagement & Social Responsibility Activities etc.,

New York, Ny, Us

Responsible for overall Service Delivery, Human Resources – Learning and Development, Client Relationship Management and PandL for Operations administered through ~ 600 employees, supporting Pharma and Entertainment industry customers. Successfully turned around troubled operations of the Pharma operations and drive further expansion. Key Result areas included creating an environment for innovation and idea generation, building / developing / retaining a self-sustained and highly effective process excellence framework, retain / engage / develop talent and mentor and develop the second line leadership team for performance excellence. Led a Simplification / cost-out project for the Pharma customer through digitization / automation / NVA elimination.

New York, Ny, Us

Headed the Delivery organisation supporting an Entertainment major on the Finance and Accounting front covering processes such as Accounts Payable, Account Reconciliations, Fixed Asset Accounting, Financial Planning and Analysis etc., Managed CXO level relationships, growth strategy, account reviews, transition management and process improvements.

Boston, Ma, Us

Drove simplification initiatives for NBC Universal Finance - covering Account Reconciliations, Fixed Asset Accounting and Accounts Payable. Headed the Payables function for the entire East Coast geography for the enterprise. Also, led the expansion of the offshore footprint of NBCU by driving growth conversations with senior finance leaders & strategising and providing oversight to the execution of identified opportunities with Genpact, through effective transition leadership.

Boston, Ma, Us

Headed a Global F&A group of 70+ employees performing Accounts Payable, Cash Applications, Account Reconciliations etc., Key result areas included service delivery, continuous improvements, people management and customer relationships.

Chennai, Tamil Nadu, In

Responsible for managing the Accounts Payable process – ensure timely processing of invoices, vendor reconciliations, confirmation of balances, audit support. Also managed the fixed asset accounting process - maintain the Fixed Asset Register by ensuring timely set up of assets, depreciation calculations, audit support.

Executive Leadership Program, Organizational Leadership

Post Graduate Diploma In Management, Finance And Systems

Cost & Works Accountancy, Costing, Accountancy, Taxation

Bachelor Of Commerce, Accountancy, Costing, Law, Taxation