Srinivasa Marrouthu Email & Phone Number

Expert in Software Development, Project and Technical Program Management. Lead highly complex and challenging projects from requirements to delivery working closely with Product Owners, Overseas Clients, Cross platform teams, as well as External Partners and VendorsWith Strong Collaboration and leadership, implement the best Design and Development solutions keeping in mind the overall stability and scalability of the software and aligned goals with Companies vision Key Skills*Strong Experience in commerce, payments products*Strong ownership in all phases like Ideation, implementation and Product launches to ensure smooth delivery.*Working closely with Engineering, Product Management, cross-functional teams to define requirements, scope, schedule, resourcing, milestones/tasks.*Managing Strategic relationships with internal stakeholders, third-party vendors and external clients.*Driving the discussions for issue resolution, help identify and implement risk mitigations.*Define metrics to measure success KPI for Product features.*Ensuring gaps are identified in Process of Engineering practices and address them to improve quality of deliverables.Core Competencies*Technical Program Management | Strategic Partnerships | Product Roadmap | Risk Mitigation | Agile Delivery | Stakeholder management*Ecommerce |Telecom Domain | Software Development | Automation | Artificial Intelligence (AI)Career Highlights* Lead the Ideation, Design and Delivery of Complex OCR Implementation which resulted in 90% improvement in Project delivery and 80% overall cost reduction with automation * Technical Program management for Command Center Monitoring tool built in house to pro-actively monitor critical business processes and raise alerts in integration with Sales force API. This resulted in 40% external tickets reduction across 100 Client accounts* Lead the Ideation and Technical program management for Modernization of Billing Platform for a Health care Major. This has helped transformation of 10 different backend systems into a single platform and users have a consolidated view of all their medical policy information, billing and payment * Lead the Digital transformation initiative which included automation of build process using CI/CD Pipelines* Handled sample implementations of Chatbot using RASA, Kore.ai and RPA using blue prism * Strong Ecommerce, Order to Cash and Payment Domains Expertise for more than 10 years* Strong Client facing experience with more than 7 years of Onsite in US and UK regions

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  Nirmala High School