Srinivas Bala Krishnan Email & Phone Number

Houston, Tx, Us

Teaneck, New Jersey, Us

Key Work Areas & Role Titles listed:Business Partner, Markets – North America, Communications & Media.- Plan & manage complete engagement cycle – from initial contact with sr. executives & leadership, project proposals, fee structuring and negotiations, to service and product deliveries.- Advisory for Clients to strategize and execute the Digital Roadmap including technology platforms consolidation, thereby managing costs & mapping to business changes.Delivery Leader – North America, Information, Media & Entertainment- Account & Program Management consisting of large multi-technology global engagements across Information, Media & Entertainment domains, including Financial, Commercial and Contract management.- Managed a globally distributed team including talent management.- Consulting (Process & Platform Engineering) & Automation assignments including Customer Advisory to Critical Service Integration programs.Delivery Director – UK & CE (BeNeLux), Products & Resources- Account & Program Management of large multi-technology global engagements across Retail, Travel & Hospitality, Manufacturing & Logistics, Energy & Utilities, Consumer Goods domains, including Financial, Commercial and Contract management. - Managed a globally distributed team of associates including talent management.Business & Delivery Head – Work Place Services (EUC) Technology Delivery- Owned Practice & Operated the Consulting & Delivery of End User Compute technologies across all business domains, including strategic planning, business development and managing a globally distributed onsite - offshore team.- Incubation of model framework for Quantum – Work Place Services (EUC) Platform, design strategy, execution and Commercial model & implementation.Program Lead – Life Sciences Global Majors.- Program Management of a large multi-technology global IT engagement for a Life Sciences Major.- Account management (P&L, Cost Controls) implementing new business-operative models.

London, Gb

Allied Worldwide is a UK based IT Consulting & Services organization providing Business Solutions, Managed Services, Outsourcing Services, Business Analytics and Security & Risk Management across leading clients in 60 countries and 14 industry sectors.- Manage a multi-domain consulting services delivery at UK & across Europe with a robust back end operation including managing professional services, scheduling, relationship & workload management.- Established an Offshore Operations Center in India whilst onboarding processes & quality mechanisms to aid the business. Successful ISO 9000 certification of the Offshore Center.- Helped build the Service Catalog across business domains alongside establishing & managing a team of Support Professionals alongside Head of Operations in UK.

Houston, Texas, Us

Operations Lead & Team Manager for NA IPG.- Managed Operations for NA Consumer Organization - IPG as part of the Strategic Center for Lines of Business (LOBs) and responsible for operational performance and measures.- Program Managed the Revenue Generation initiatives across LOBs and collaborated alongside other vendors within the business organization.- Manage Product line reports, including management reviews.- Business Tool Development for managing end to end product and vendor performance including customer statistics with automated Knowledge base.- Led the Solutions Center & collaboration with Product Category teams for specified LOBs within HP IPG. Responsible for inception of the Wireless Solution Center.- Talent Acquisition and Management including R&R and team building.- Concept, Design & Implementation of Process Website for Product lines.Won multiple awards within HP for Best Leader and Team Performance - Tuxedo Wave Trophy for consistent performance over 4 quarters, initiatives and leadership.

Round Rock, Texas, Us

- Specialist for technical operations and support for EMEA region. Accomplished performance on Resolution and Customer Satisfaction metrics, including Mentoring teams and performance.- Training & Development for new hire teams including New product modules and technical trainings and workshop for CECs. Content development for training specifics on both processes & technical.- Quality Improvement team (QIT) Project aimed at creating and improving existing processes and establishing DRP across the EMEA segment.- Established multiple Pilot projects and Business process Improvements implementation.

Z-IT Technologies is a start-up co-founded by me providing software & business solutions across small & medium business segment and business professionals. - Application Development, Web Design Projects for SMB segments in India, including Business Management, P&L, Account Relationship and Project Execution.

Masters, Computer Science & Applications

Bachelors, Mathematics & Statistics