Sriram Baskar Email and Phone Number

Fund Operations• Problem: Users relied on Excel for managing investor, fund, folio, and transaction details, leading to time-consuming processes and frequent errors.• Solution: Developed high-performance modules for Repayment Schedule tracking, AUM reporting, and Email Triggers to automate and streamline operations. Implemented data validation, bulk data upload, customized email triggers, and comprehensive audit logging, eliminating the need for third-party applications.•… Show more Fund Operations• Problem: Users relied on Excel for managing investor, fund, folio, and transaction details, leading to time-consuming processes and frequent errors.• Solution: Developed high-performance modules for Repayment Schedule tracking, AUM reporting, and Email Triggers to automate and streamline operations. Implemented data validation, bulk data upload, customized email triggers, and comprehensive audit logging, eliminating the need for third-party applications.• Achievement: Recognized by Mr. Pratik Kothari, Head of Operations, for reducing working time by 50% and eliminating human errors.Treasury Application Enhancement• Problem: The Treasury application lacked a feature to handle cases where customers paid more than the repayment amount.• Solution: Integrated complex financial calculations using the modern Angular JS framework across seven modules, adding functionality to handle excess payments without disrupting existing processes. Introduced a field for assigning customer reference IDs with access restrictions.• Achievement: Eliminated the need for multiple Excel sheets and dynamically adjusted principal and interest calculations, saving 75% of the time for accounts and audit teams.Compliances Dashboard• Problem: NBFCs needed to effectively monitor and manage regulatory compliance.• Solution: Created dashboard pages with a calendar feature for compliance due dates and task assignments. Developed a detailed compliance view with custom filters and designed wireframes in Figma to enhance UX. Show less

• Developed front-end skills including HTML, CSS, JavaScript, and Angular through practical• Exercises and problem-solving training.• Proficient in debugging and ensuring effective code functionality, while learning object-oriented programming for responsive• web design.• Designed and implemented dynamic Internet Applications, gaining hands-on experience with real-time projects

● Worked as an internal L3 service desk – Handling various types of escalations (Manager Escalation, Social media escalation, CEO potential escalation). ● Assigning the pending task and new task to dedicated membersusing the existing data from MIS. ● Handling different types of payment and billing related issues.● Closing the tasks for the solved queries post confirming the end user.● Raising IT tickets for application and backend related issues to get… Show more ● Worked as an internal L3 service desk – Handling various types of escalations (Manager Escalation, Social media escalation, CEO potential escalation). ● Assigning the pending task and new task to dedicated membersusing the existing data from MIS. ● Handling different types of payment and billing related issues.● Closing the tasks for the solved queries post confirming the end user.● Raising IT tickets for application and backend related issues to get customer issues resolved.● Handling various types of Work orders by moving, creating, cancelling as per process. Show less

● Remotely configuring Modems by assigning DNS (Domain Name Server),● Troubleshooting various types of Modems at different levels,● Handling various types of customers and providing resolutionfor their various types of issues,● Maintaining current status of various issues/queries/resolutionfor customers in CRM (CustomerRelationshipManagement)Software,● Using multiple tools like Easy Access, Twister, VTA, Spectrum,DT, HNV(OSS), I-portal.