Provide high-quality customer service by addressing inquiries, resolving account-related issues, and assistingwith complaints to ensure a positive customer experience, while maintaining and updating accurate accountinformation.• Support the account opening and closing processes by verifying documentation, guiding customers throughaccount features, and ensuring compliance with bank procedures, while assisting in monitoring accountactivities and ensuring regulatory adherence.• Collaborate with the compliance team to ensure adherence to legal and regulatory standards, supportingdocumentation, audits, and policy implementation to minimize risk.• Participate in training sessions to gain a comprehensive understanding of banking operations, customer service,and compliance, and contribute to process improvements by sharing insights and suggestions from learningexperience

Calculated estimated tax payments, gst for clientsReported financial data and update financial records in ledgers and journal