Sriram Sridhar Email & Phone Number

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

• Exhibit extreme levels of customer service as I handle close to 100 customers on a daily basis
• Exhibit great deal of team work, consistency in cooking and delivery of food in a fast-paced environment

Brisbane, Queensland, Australia

• Handled the Project of collating and organising documentation required to seek approval of Transport for NSW, delivering the output in 60% of the allotted time
• Designed infrastructure assets for minor works including Trackside signalling infrastructure, Train detection systems, Vital and non-vital interlocking systems in MicroStation for QR and MTM
• Utilised minor design changes to high level signalling documentation for minor works including user/ technical requirements, Scope of works, Signalling arrangements, Control Tables, Aspect sequence charts, Power.
• Checked As-In Service (AIS) Designs and performed Test Assistant duties for correlation work, delivering the desired outcome in less than 50% of the allotted time
• Supported the Signalling Team at UNITY Herston as the Signal Sighting Coordinator for CRR, generating quality Presentations within 6 hours, which was to be presented to the signal sighting committee

Brisbane, Queensland, Australia

• Worked as the Configuration Manager for the Multi-Billion-dollar European Train Control System Level 2 Cross River Rail Project directly associating directly with Cross River Rail Delivery Authority Configuration.
• Organised regular meetings with Systems Integration and Systems Validation team of 9 highly experienced engineers and managers as an associate, displaying high levels of Emotional Intelligence
• Responsible for the Configuration Management Plan, Asset Management Plan, Identifying Configuration Items across the entire system, generating Configuration Status Report, and Creating the Product Breakdown Structure.
• Responsible for maintaining the Master Configuration list that included over 2000 configuration items, delivering documents across the entire system by closely working with the Supply Chain team

Brisbane, Queensland, Australia

• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance achieving over AUD $2K in sales in every shift I worked
• Used product knowledge, sales abilities, and interpersonal skills to drive substantial sales increases by over 33%
• Exceeded upsell goals by highlighting target merchandise with strategic promotional approaches improving sales by 40%
• Improved operational efficiencies while managing customers’ requests, store inventory, transactions, new purchase orders and pricing needs.

Brisbane, Queensland, Australia

• Assisted a team of 2 electrical engineers in AC system Design for commercial solar systems using Single Line Diagrams in Auto CAD
• Performed DC system design for residential solar systems and using three different software namely Open Solar, PV Sell and Near Maps for approximately 125 houses
• Involved in Business Development and Sales of Residential Solar Systems closing 9 sales.
• Trained internal and external team members of 9 and created knowledge base documents for training the new hires within the team
• Observed and assisted the operations team of 5 in the steps involved once the client has signed the quote

Chennai, Tamil Nadu, India

• Assisted in Planning, budgeting of Operational Costs and setting up of organizational goals and their project execution
• Pitched Project Ideas as part of Presales, including utilising plastic for cement production
• Assisted the Operations Manager in the overall Operations of the business
• Participated in all the client- team meeting across the country to build client relationships

India

• Multiplied earnings through sales goal achievement, customer service improvements and accountability towards team objectives by consistently achieving INR 12-15 lakhs/month
• Managed all aspects of store operations, maintenance, purchasing functions and store inventory handling close to 15 vendors and suppliers every 1-2 months
• Oversaw employee performance of 11 staff members, corrected their problems, and increased efficiency by 73% over time to maintain productivity targets
• Assessed sales reports every month to identify and enhance sales performance and capitalize on emerging trends

India

• Triaged and resolved over 100+ issues promptly resulting in better productivity and improved workflows
• Reviewed configuration files, logs, and sections of code to complete debugging and locate breakdown source
• Documented, triaged, and managed defects in the software and worked with a team of 8 developers to facilitate timely resolutions
• Handled 5 clients across the world via email and calls regarding issues including HSBC

Master'S Degree, Professional Engineering- Electrical And Management, 6/7

Activities and Societies: Member of QUT college of Excellence, Member of QUT Electrical Engineering Student Society. Lifetime member of.

Master Of Science - Ms, Engineering Science )Managment)

Bachelor’S Degree, Electronics And Communications Engineering

Activities and Societies: Sports

Education record

Activities and Societies: Sports and Culturals