• Working with the Group Production Director, relevant Heads of Production and Sales Operations colleagues on reviewing, setting and implementing divisional and company POD strategy.• Managing the day-to-day workflow of Bloomsbury's POD (Print on Demand) across Group Production to ensure that all projects are produced to schedule, agreed quality standards and within controlled budgets. • Managing relationships with key POD vendors internationally.• Line-managing, recruiting and training POD team staff.

• Founding ReTyped, a not for profit organisation helping foreign nationals build and navigate their publishing career in the UK. • Creating resources and guides to provide practical help to students and professionals already working in the industry. • Advocating for inclusion and fairness in publishing.• Recruitment and training of new volunteers.• Managing and leading a rapidly growing, diverse team.

• Acting up at the Senior Procurement Controller level since April 2022.• Deputising for the Procurement Manager by creating an overview of the achievements and projects being worked on in the Procurement team, budget analysis, trends and forecasting. These slides were used to brief the COO on progress and shortcomings. • Project leader on identifying and setting up a new supplier for high value, complex specification books.• Project leader on finding and implementing a new order tracking system for a complex high value customer. This system is now being rolled out to track and monitor similar high value orders across the UK and US. • Identified and implemented process improvements to the existing Print-On-Demand (POD) process, reducing the amount of time spent on the process by roughly 50%.• Managed POD lists for UK and US and oversaw the management of POD lists for India, Australia and Singapore.• Advising editorial, design, and other colleagues on best-practice for files and metadata, to meet our POD file standards.• Managing the creation of training materials and KPIs and carrying out in-depth training sessions for colleagues.• Liaising with internal production teams and external printers globally to produce high quality books on time and within budget. • Managing all aspects of book production process including obtaining quotes, checking files, dealing with printer corrections, approving proofs etc, for both mono and colour production. • Working on complex production projects including co-editions, box-sets, books with DVDs and USBs, as well as bespoke card and board games packs. • Analysing data to create month-end and year-end reports. Creating and updating trackers to monitor and evaluate supplier performance using advanced Power BI and other data analytics tools.• Visiting and auditing printers both in the UK, and internationally to ensure they are compliant with T&Fs rules and requirements.

• Liaising with internal production teams and external printers globally to produce high quality books on time and within budget. • Managing backlist and reprints.

• Managed and engaged in all aspects of the publishing process from initial meetings with authors, using InDesign to create samples and covers, to producing excellent, high-quality books for print and online. • Liaised with authors to typeset and create book layouts and cover designs. • Created and provided print-ready PDFs, webfiles, epubs.• Analysed costs and ensured projects stay within budget and were completed on time. • Developed excellent communication skills by providing guidance and advice to authors/clients looking to publish in regards to purchasing ISBNs, dealing with Nielsen, and handling queries about the publishing process.