Srividhya K Email & Phone Number

Chennai Area, India

Key profile: Senior Manager - ESG Specialist - April 2019 to till date Evolving, implementing, monitoring organizational ESG management system Policies, Process, Procedures and Guides Formulate ESG training material, guidance documents and toolkits. Conduct training sessions across corporate employees for better understanding of systems and easy ESG implementation Reports – BU / Industry wise / Risk wise classification and analytic reports for process review and changes. Complete ESG system maintenance, liaising with vendors on system integration, UAT testing & seamless migration, resolving post go live glitches  Review reports and concrete inputs to develop robust Policy & governance mechanism for ESG system, in line with international standards and guidelines; Continuous monitoring & feedback on identifying and mitigating ESG risks

Chennai Area, India

 Accelerate branch profitability and brand administration by virtue of seamless operations & mandatory process adherence at branch. Won many contests for overachieving (150%) Insurance sale targets. Decreased cost and expenses, increased sales & service.  Customer engagement & leveraging happy customer experience. Branch health scores All India Rank 20 within 30 days.  Fraud prevention and Operation risk mitigation. Facilitate RBI audits, inspections, Internal audit Achieve high scores in internal & SOX Audit. Risk compliance monitoring & increased branch health score. Internal Audit and compliance scores - Outstanding

Chennai Area, India

Key Profile : Service Manager – September 2011 – April 2013Foreign Remittances• Handled various divisions in foreign remittances. Complete knowledge and ownership of the process. • Monthly Submission of 15CA / CB & First and Third party FIRC issuance FEMA Coordinator • FEMA Coordinator for entire Southern region in terms of RBI submissions and representations• Close tracking of FCY inward, FIRC issuance, Annex VI filing, FCGPR Part A submission, Foreign Liabilities and Assets report filing. Handling ODI and related Annual Performance Report submission to RBI• Maintaining Branch and Liaison Office accounts, Validity extension, Account status maintenance and ensuring filing of Annual Activity Certificate to RBI• Monitoring Embassy accounts and monthly review of accounts.Commercial Banking Services• One-point contact for branch’s trade activities, ensuring all import payments are effected. • FX Rate fixing with treasury, forward contract. Handling Buyers credit, LC, Guarantee, Discounting of documents.• Export –Timely delivery of collection documents and bill processing. Coordinating for FIRC and BRC issuance Wealth Management Services / Operational Activities• Complete management of investment and insurance bookings • Welcome calling for the newly opened accounts• Handling legal cases – Meeting with officials on the summon issued and coordinating with the legal department for the closure of the case• Tracing / establishing the whereabouts unknown customers and reactivating the relationship• Account opening for Savings / Current and Staff accounts / Expat account maintenance

India

Corporate Cards - April 2011 – September 2011• Managing and servicing post Card issuance activities. One-point contact for RMs and Operations.• Setting Quality standards in operational areas, adhering to SLA’s • Process improvement and conducting RCA for escalation cases. Feedback to top management and achieving customer satisfaction matrices.• Preparing overall monthly / Quarterly MIS reports for quality feedback and facilitating management decisionsBusiness Process Reengineering Unit - Sep 2009 – May 2011• Creation, Maintenance, Deletion of bank User IDs• SMS maintenance, Internal auditor for PRM process, ISO documentation• Conducting quarterly & annual reviews, Synchronisation with system reports.Credit Card processing unit - December 2005 – August 2009• Screening Credit card applications for deciding credit worthiness of the customer basis repayment/HDFC bank policies & parameters. Checking customer’s prior credit history & financial performance with Bank products. • Handled Southern region including Tamilnadu, Karnataka & Kerala. Good rapport with Regional heads for Priority processing, Tracking Card status, Limit Setting, and Timely Despatch of the Card.• Preparing overall month end MIS, summarizing the performance of the product and Analysing the factors for rise/fall in Approval and Decline count• Internal Quality Controller for Corporate Cards. **Achievement Recipient of HDFC Bank’s Silver Star Award for the significant contribution done toward Corporate Cards, which resulted in receiving Nil NC Certificate for the department.

+2, Business/Commerce, General

Completed Certified Investment Banking Operations (Cibop), Investments And Securities, First Grade

Completed Certified Investment Banking Operations (CIBOP) course at Imarticus, July 2018

Mcs, Banking, Corporate, Finance, And Securities Law

Gold medallist for the year 2002 in MCS

Bachelor Of Commerce - Bcom, Business/Commerce, General

College first

Mcs, Banking, Corporate, Finance, And Securities Law, University First