Program | Account Management for IHL Projects

Key Account tracking, Customer experience Pivotal in handling Research& Strategic Planning Working on key strategic initiatives for the research wingDashboard creation and CRM tracking for key customers Leading a team of market research analysts and pre sales analystsCreating collaterals in the form of articles/ white papersHelping the Sales team in formulating the progressive sales plan

Provide advisory services to leading banking projects Authored research papers as collateralsResponse to business proposals- RFPData analysis and research, competitive analysisKey account trackingHandle a team of business analysts

Business analysis for leading Banking projects Pivotal in setting up the project first team and training them on the required products and skills for projects Received accolades for project management and delivery from clientsProject delivery, SLA adherence, resource managementPresales, RFPs , Client interfacingRisk compliance and management- Basel study and complianceProject /process management activities Client interfacing to ensure accuracy, process adherence and project deliveryEstablish ‘’Best practices '” and plan for continuous improvement of processes to facilitate process re-engineeringEnsure overall quality of the project managing audit artifactsActive participation in internal audits, Six sigma certifiedPeople management, Training and mentoring team members

Retail and corporate banking operations.Capital market transaction handling – Demat account, share trading account transactions, customer liaison.NRI , HNI account handling as a part of business development. Helped achieve monthly business targets