Srividhya N Email & Phone Number

Chennai, Tamil Nadu, India

•Ensuring debit card disputes and processing end level for fraud transactions on behalf of issuer•Ensuring incoming retrieval request and chargeback are processed in accordance with Visa and MasterCard regulations•Dealing with high risk disputes which involves high level customer and high dollar amounts.•handled Visa and MasterCard disputes and initiated Chargeback for various reason code for fraud and non-fraud.•Find out the debit card fraud, blocking the cards and providing new cards to the customer.

Tamil Nadu, India

•Reviews debit card transaction for corporation to protect against fraud•Completes daily workload of chargeback disputes within allocated time standard.•Track and report data related to case work using Excel•Prepare accurate and appropriate response to disputes•Research all chargeback enquiries and responds to issuing bank through one of the Canada payment services

Tamil Nadu, India