Salesforce Consultant
CurrentWorking with The Deveau Group, a consulting organization who empowers nonprofits through Salesforce, to design and implement Salesforce solutions to help non-profit clients run more efficiently. Providing support to stakeholders and resolving issues through the ticketing system.Collaborated with the Salesforce team to support the administration and maintenance of the Salesforce platform.Working in NonProfit Success Pack ProjectsWorking in a Program Management Project Assisting in preparing BRD’s and Process Mapping for ProjectsI made Project Presentations to the ClientParticipating in team meetings and contributing to discussions regarding process improvements and system enhancements.Working as a team Lead on their training teamMentoring new volunteers and helping them in process orientationParticipating in team meetings and contributing to discussions regarding process improvements and system enhancements.Collaborating with the Salesforce team to support the administration and maintenance of the Salesforce platform. Experience in testing large scale Salesforce Projects Including Program Management Knowledge in testing Salesforce Configuration and system administration functionssuch as User management, field and validation rule configuration, record types,picklists, page layout management, report and dashboards. Experience in checking the logs for errors Experience in preparing test plans, test scenarios, test scripts, testcases, test reports and documentation of manual and automated testing. (in Salesforce Program Management Application) Good knowledge of identifying various test scenarios. Holds strong ability to handlemultiple tasks and prioritizing. Excellent communication and strong interpersonal skills and adept at learning.
