Srividya Raahul Email & Phone Number

Technologies Supported: CRM, ALFA, ServiceNow, Remedy, JIRA, Confluence,Control-M, Experian, Active directory, ISeries, Messaging Queue technologies, Tibco EMS, Business Objects, Wealth Management, Documentum, Apache/Tomcat and web sphere Oracle 10g OCA -I, ITIL foundation and ISTQB certified. Completed SAS and Control -M training. Experience in Installation, Movement, Migration, maintenance, consolidation, general administration and also have knowledge of UNIX shell scripting and Windows Batch scripting.Proficient in interacting with clients, transforming client requirements into technical implementation, managing team to ensure the delivery of technology solutions as per client requirementsA high level of interpersonal skills. Able to pick up and interpret technical information quickly.The ability to communicate technical information in a non-technical language to users and able to work under pressure.Discuss with respective relevant teams and prepare the implementation plan for any major deployment in their application and recommend the appropriate solutions as part of value addition to the customer.Ability to work as part of a team, and develop new working relationships, share knowledge and work with colleagues within the team to meet service standards.