Senior Test Engineer
-Led the management of a critical book of business, oversaw 5 key accounts directly and supported 15 additional accounts handled by junior testers on the team. -Blended technical and management skills to ensure smooth project execution, accountability and high standards, consistently meeting client expectations within the expected ETA.-Managed and led a team of 10-14 testers, overseeing night team project management and ensuring timely delivery of tasks while coordinating communication across time zones.-Attended and contributed to client calls, providing technical insights and detailed QA updates whenever necessary to strengthen client relationships. Additionally, led daily internal syncs for my team to manage backlog checks, ensure project alignment and promptly address any issues.-Analyzed and presented internal reports on time saved and process efficiencies through automated testing, leading to improved resource allocation and productivity.-Developed and implemented comprehensive test plans, cases and scripts tailored to project requirements, ensuring thorough coverage of test scenarios.-Conducted both manual and automated testing, identifying and reporting software defects efficiently to enhance product quality.-Collaborated closely with development teams to diagnose, troubleshoot, and resolve complex software issues, improving overall system reliability.-Executed regression testing to confirm that software updates did not introduce new bugs, maintaining product stability.-Guided and mentored junior testers, fostering a culture of continuous learning and skill enhancement within the team.-Rapidly advanced from Associate to Senior Test Engineer, bypassing two levels due to outstanding performance.
