Serkan Kalem Email & Phone Number

Technically sophisticated professional with a history of supporting, solving problems, tuning system performance, generating effective solutions, improving customer satisfaction and overall operational improvements.Expertise in System Administration about Business Intelligence and Analytical Tools, Middleware platforms, NoSql database and streaming technologies, Linux/Unix OS, scripting, technical leadership and project management.Instrumental at implementing new tools for automating project’s operations that reduce manual efforts and drive significant cost savings.Credible history of enhancing skillset of new colleagues on various technical aspects through effective training and guidance.Recognized for conveying complex technical information and generating innovative solutions to build consensus with key stakeholders.A refined communicator with strong problem-solving and team management skills always remains at the forefront of rapidly evolving technology trends to drive enterprise-wide innovation.Skills & Experience:• Banking and Consulting Experience• System Administrator• Business Intelligence System Administrator• SAS Platform Administrator• Pega Technical Architect• Microsoft Certified IT Professional (MCITP) Enterprise Administrator certified• Microsoft Certified Solutions Associate Windows Server certified• AZ-900: Microsoft Azure Fundamentals certified• Business Intelligence (Qlik Sense, MS Power BI, SAP Business Objects, IBM Cognos)• Data Analytics (SAS)• CRM Platfoms (Pega, Evam)• Bash Scripting & PowerShell• Elastic Stack (Elasticsearch, Kibana, Logstash)• Streaming Technologies (Kafka)• Middleware Technologies (Tomcat)• NoSql DB (Cassandra, PostgreSQL)• Linux/Unix/Windows Operating System • Troubleshooting and Performance Tunning• Disaster Recovery

Listed skills include Cognos, Business Intelligence, Planning, Mis, and 24 others.

• 

  European University Of Lefke

  Computer Information Systems