Syrinx Labs is a decision support company dedicated to creating a competitive advantage for its clients through the application of advanced AI technology. The company is at the forefront of technological innovation, harnessing the power of Large Language Models to develop purposeful, agentic AI solutions. These solutions are capable of executing complex tasks with human-like intuition and precision and will transform the way companies operate.

Recruited by private-equity firms, The Carlyle Group and Vista Equity Partners, to transform the leading B2B SaaS and B2C eCommerce software provider to the North American funeral home services industry.- Consolidated 10+ software companies into a cohesive and scalable enterprise by transforming digital product experiences, increasing customer and partner service levels, rationalizing digital platforms and technology stacks, and increasing the pace and quality of software development while reducing costs and headcount.- Rebuilt the company’s operating model and leadership team with direct responsibility for digital productmanagement, engineering, data science, finance, legal, customer support and operations.

Recruited by and reporting directly to the CEO, transformed and led a $350M revenue business and ~500-person organization with broad functional expertise and responsibilities including finance, analytics, data science, sales, marketing, engineering, product management, design, distribution, and IT.ACCOMPLISHMENTS:- Built a new, consumer product organization that maximized ARPU through engagement and retention. 40% YOY digital subscriber growth with 50% YOY revenue growth and 60% margin. Strengthened pricing power to improve LTV while growing subscribers, a challenging reality due to a contracting industry.- Established a data science and analytics capability from scratch, building the foundation required to transform from a traditional to digital-led growth company. Real-time capture of 1,500+ data points for each customer interaction driving conversion funnel metrics which informed pricing, product, marketing, and organizational decision making.- Migrated Enterprise revenue from 82% transactional to 51% reoccurring over a 3-year period to increase revenue predictability and business stability.- Transformed the supplier network by unwinding $50M of expense contracts to achieve 30% savings while establishing new relationships that sped the development and launch of a $50M revenue product.- Helped guide the public-company Board of Directors and their decision making through bi-monthly, in-person presentations and strategic conversations covering all aspects of the market, product, and organization.

Expanded Thomson Reuters product capabilities in digital identity, predictive analytics, cognitive computing, blockchain, augmented reality, wearable, and mobile technology by developing innovative solutions and partnering with customers, start-ups, and market leaders. Co-inventor of 5 patents covering identity creation, verification scoring, distributed data mapping, and management.

Built and led a portfolio management and customer engagement organization of 100 globally distributed professionals. Responsibilities include prioritizing, designing, and delivering the technology infrastructure and compute services for Thomson Reuters $14 billion/year revenue generating products. Led the transformation program to consolidate worldwide data center locations, service management, infrastructure engineering, technology architecture, financial planning, and delivery processes.

Led a multi-disciplinary team responsible for setting and executing the ongoing strategic vision, as well as aligning product, information and infrastructure architecture to maximize business benefits. Spearheaded the integration of the technology functions of Intellectual Property and Science businesses. The outcomes were centered on a complete strategy design, implemented around clear core objectives, which improve processes, technology decisions, resourcing needs and investments for business growth.

Portfolio manager of Franklin Street’s External Manager Platform and responsible for $500 million in assets under management serving high net worth individuals, endowments, and foundations. Primary responsibilities included asset allocation, investment manager analysis, selection, termination, and on-going due diligence across equity, fixed income, and alternative asset classes.

Led a strategy and product management team responsible for a $70 million product portfolio focused on new and emerging markets for Thomson Healthcare. Designed, implemented, and facilitated an internal investment process to allocate $1.7 million of capital across multiple products and business lines. Initiated and ran a company-wide Innovation Board and R&D initiative to seed ideas targeted at expanding into new markets and inventing products.

Recruited for an executive management development program focusing on Finance, Strategy, and Leadership across The Thomson Corporation.

Generated supply/demand logistical asset benchmarks for a global energy client. Developed strategic proposals for regional business’ asset allocation. Valued client’s existing pipeline and storage resources as basis and spread options using Black-Scholes and historical averages. Recommended a new approach to extrapolate additional value from existing assets.

Hedged a $2.7 billion merchant power asset portfolio through the trading of power and natural gas futures, swaps, and options contracts. Assessed asset valuations, options contracts pricing, and risk positions by developing advanced financial models.

Worked directly for the CEO developing business strategies and implementation plans for Enron Broadband Service’s (EBS) worldwide trading operations. Led an executive-level reorganization team consisting of accountants, commodity traders, marketers, and business development professionals in analyzing EBS’ asset position, risk exposure, market fundamentals, and competitive landscape.