Worked on the project "Influencer marketing for employer branding"▪ Examined and Benchmarked best employer branding practises of 5 leading organizations▪ Analysed LinkedIn profile and content posted by Corporate Influencers to make a social media plan▪ Created a Branding and Gamification Playbook using 3 research papers, 10 guides and 20+ websites▪ Initiated execution of a 6-month LinkedIn Influencer marketing strategy with Leadership

As a travel and marketing consultant i had demonstrated tour guiding/managing skills, client handling and define marketing strategies for social media management.▪ Supervised tour guides and developed a travel itinerary for the Goa region▪ Designed and implemented innovative marketing strategies, increased Instagram reach by 50%

Getting exposure handling the shift of a Duty Manager, taking care of guest complaints, supervising the front desk, concierge and operator Talents to maximize efficiency of the department. Handling other back office clerical tasks along with learning new skills to constantly improve my functioning.▪ Assisted Front Office Manager, administering Front desk operations & Supervising 20+ talents▪ Capitalized an annual room revenue of INR 52 Cr, completing the INR 48 Cr forecasted target ▪ Processed 1000+ guest check-ins and maintained a guest voice score of 70+ consecutively

Getting experience in different sections of front office. Handled concierge services for 3 month, learning the functions of property management system (PMS) currently. Mainly focusing on polishing my soft skills and people skills!Would also get familiar with room inventory controlling and revenue management in the near future. Managing Front Desk operations, Check-ins and Checkout, Cashiering, Billing, handling guest room reservations, controlling room inventory, managing guest issues and complaints.▪ Amongst the highest room up-sellers of the hotel with INR 200k+ upsell ▪ Completed more than 500 hours of classroom and online training on “Marriott DLZ” platform▪ Recognised 20+ times on “W Goa” TripAdvisor page by guests for commendable service

Industrial training in all Core departs and worked for close to 3 months in catering sales (event managing)*Discovered the basics of hotel operations and Facilitated 50+ banquet events*Rated as an Excellent performer throughout the internship tenure with 100% attendance