Marcin Śróda
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Marcin Śróda Email & Phone Number

Engagement Manager at Kainos at Kainos
Location: Gdynia, Pomorskie, Poland 13 work roles 1 school
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Current company
Kainos
Role
Engagement Manager at Kainos
Location
Gdynia, Pomorskie, Poland
Company size
1527 employees

Who is Marcin Śróda? Overview

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Quick answer

Marcin Śróda is listed as Engagement Manager at Kainos at Kainos, a company with 1527 employees, based in Gdynia, Pomorskie, Poland. AeroLeads shows a matched LinkedIn profile for Marcin Śróda.

Marcin Śróda previously worked as Engagement Manager at Kainos and Samozatrudniony(-a) at Samozatrudnienie. Marcin Śróda holds Bachelor’S, German Philology from University Of Gdańsk.

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Email format at Kainos

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Kainos

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Profile bio

About Marcin Śróda

Marcin Śróda is a Engagement Manager at Kainos at Kainos. He possess expertise in service desk, customer service, team leadership, supervisory skills, supervising and 19 more skills. He is proficient in English and niemiecki. Colleagues describe him as "It was a great pleasure working with Marcin. He is one of the pretty cool managers whom I have worked with😊I admire his ability of handling tough situation in a project with his cool attitude which I think is essential for a manager. He is the one whom I always rely on whenever I need a help related to any queries in my project.. He always acts promptly and always guides team in the right direction. I wish him all the best to reach new milestones in his career😊👍🏻" and "I have met Marcin in 2014. He was an already experienced Team Manager, who was doing an impressing job. Thanks to his advices and supporting attitude I’ve learned a lot about team management and KPI controlling. Time was passing and Marcin became a Project Manager of a different account. He managed and improved the project with a lot of successes. Thanks to his strong ability in identifying and resolving problems he became one of the key managers in our location. It was a great pleasure to learn from him and being witness of his great success."

Listed skills include Service Desk, Customer Service, Team Leadership, Supervisory Skills, and 20 others.

Current workplace

Marcin Śróda's current company

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Kainos
Kainos
Engagement Manager at Kainos
belfast, belfast, united kingdom
Website
kainos.com
Employees
1527
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Company profile
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13 roles

Marcin Śróda work experience

A career timeline built from the work history available for this profile.

Engagement Manager

Current
Kainos
Mar 2022 - Present

Samozatrudniony(-A)

Current
Samozatrudnienie

Banino

Feb 2024 - Present

Project Manager / Engagement Manager

Kainos

Gdańsk, woj. Pomorskie, Polska

Jul 2018 - Oct 2019

Interim Call Center Manager

Competence Call Center

Gdansk, Pomeranian District, Poland

  • managing 3 projects and teams of ca. 200 members
  • preparing and implementing operational strategies
  • preparing P&L analyses, planning development opportunities
  • building customer relationships in order to develop customer service systems
  • controlling the achievement of KPIs
  • identifying and developing operational and administration problems
May 2016 - Aug 2016

Junior Project Manager

Competence Call Center

Gdansk, Pomeranian District, Poland

  • being in charge of full implementation of a new project
  • managing the work performed by a team of ca. 30 members
  • preparing (in collaboration with the IT Department) the IT infrastructure for the project
  • managing recruitment processes and product training courses
  • contacting the customers on an ongoing basis in order to satisfy their expectations
  • developing budget plans and financial forecasts
Mar 2015 - Apr 2016

Team Manager

Competence Call Center

Gdansk, Pomeranian District, Poland

  • managing the work performed by a 20-member team
  • carrying out employee recruitment and training processes
  • ensuring proper development of employee competencies
Sep 2014 - Feb 2015

Associate Manager Operations

Wns Global Services

Gdynia, Pomeranian District, Poland

  • managing the work performed by a 30-member team on the German-language market (Germany, Austria and Switzerland)
  • being in charge of accepting orders and ensuring the transport process
  • ensuring the highest customer service level
  • introducing optimisations for Service Level improvement
  • delivering introductory product training courses
  • preparing regular reports on the achievement of KPIs
Mar 2014 - Sep 2014

Sap Service Desk Analyst

Ciber
Oct 2013 - Mar 2014
Team & coworkers

Colleagues at Kainos

Other employees you can reach at kainos.com. View company contacts for 1527 employees →

JG Joshua Glass Joshua Glass Colleague at Kainos Newtownabbey, Northern Ireland, United Kingdom, United Kingdom View → CA Camila Azevedo Camila Azevedo Colleague at Kainos Taubaté, São Paulo, Brazil, Brazil View → JW James Walshe James Walshe Colleague at Kainos Wexford, County Wexford, Ireland, Ireland View → UM Una Mccloskey Una Mccloskey Colleague at Kainos Coleraine, Northern Ireland, United Kingdom, United Kingdom View → MD Matt D. Matt D. Colleague at Kainos West Midlands, England, United Kingdom, United Kingdom View → NV Nicola Vizard (Nee Holland) Nicola Vizard (Nee Holland) Colleague at Kainos Farnham, England, United Kingdom, United Kingdom View → JN James Nelson James Nelson Colleague at Kainos Belfast Metropolitan Area, United Kingdom View → TD Tricia Dever Tricia Dever Colleague at Kainos Brighton, England, United Kingdom, United Kingdom View → KH Katie Howarth Katie Howarth Colleague at Kainos Dunmurry, Northern Ireland, United Kingdom, United Kingdom View → MN Mary Nascimento Mary Nascimento Colleague at Kainos São Paulo, São Paulo, Brazil, Brazil View →
1 education record

Marcin Śróda education

FAQ

Frequently asked questions about Marcin Śróda

Quick answers generated from the profile data available on this page.

What company does Marcin Śróda work for?

Marcin Śróda works for Kainos.

What is Marcin Śróda's role at Kainos?

Marcin Śróda is listed as Engagement Manager at Kainos at Kainos.

Where is Marcin Śróda based?

Marcin Śróda is based in Gdynia, Pomorskie, Poland while working with Kainos.

What companies has Marcin Śróda worked for?

Marcin Śróda has worked for Kainos, Samozatrudnienie, Telus International Europe, Competence Call Center, and Wns Global Services.

Who are Marcin Śróda's colleagues at Kainos?

Marcin Śróda's colleagues at Kainos include Joshua Glass, Camila Azevedo, James Walshe, Una Mccloskey, and Matt D..

How can I contact Marcin Śróda?

You can use AeroLeads to view verified contact signals for Marcin Śróda at Kainos, including work email, phone, and LinkedIn data when available.

What schools did Marcin Śróda attend?

Marcin Śróda holds Bachelor’S, German Philology from University Of Gdańsk.

What skills is Marcin Śróda known for?

Marcin Śróda is listed with skills including Service Desk, Customer Service, Team Leadership, Supervisory Skills, Supervising, Kpi Reports, Kpi Dashboards, and Sla.

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