PetRelocation is a domestic and international pet transport company that provides door-to-door services toover 100 destinations across the globe including exotic transports. It has successfully relocated over 30,000pets since 2004 and employs 38 people.• Responsible for mission-critical program management, business development,sales, and stakeholder engagement across Asia, Africa, and the Middle East, while providing leadershipto 6 team members.• Led project management, strategic planning, coordination, execution and oversight for pet relocationsefforts across over 300 country-to-country and U.S. imports moves, generating $1.4M in annual revenues.• In partnership with the Global Director, lead daily training and development for 7 team members,ensuring team technical expertise, best practices and compliance across organizational, federal andinternational regulations.• Lead risk management, analysis, and comprehensive contingency planning to provide real-time response,support, and solutions, mitigated travel delays and impact on clients in highly dynamic and ever-changingenvironment.

Reporting to the Sale Manager, responsible for leading process development, operational improvement, corporate sales development, market analysis and team development while providing leadership to up to 10 team members.• On a team of 2, established and created the “Final Frontier” sales team, specializing in the most challenging world regions and logistically complicated relocation efforts characterized by rapidly changing relocation requirements.• Determined requirements, built impactful on-location networks, and successfully generated $1.4M in annual revenue.• Amid complex global regulatory environments, planned, coordinated, executed and completed 275 moves per year.• Led research and team training across global import and export requirements while monitoring travel logistics data.• With a focus on client-centricity, created detailed corporate sales proposals to delineate relocation plans, services, and final costs. Utilized Salesforce to manage leads and build opportunities and generate reporting efforts.• Drove process improvement across existing sales and shipping team processes to enhance and streamline services.

All Web Leads is a marketing agency based in Austin, Texas comprised of a customer acquisition marketingdivision coupled with an independent insurance agency division. It has served over 15,000 agents, andemploys approximately 1,000 people.• Responsible for leading account management, business development, lead generation, market research and processimprovement, while providing daily leadership, training, development and mentorship to new team members• Proactively managed lead pipeline database utilizing Salesforce, ensuring timely follow-up and execution cycle.• Lead market research and determine industry trends to ensure competitive products across the marketplace.• Partnered with cross-functional teams including marketing, support and sales teams, to develop strategies andprocesses and facilitate new programs, offerings, campaigns and services across product lines.