• Supply onsite education and training to multidisciplinary executive and clinical leadership. Guide safety teams through quality improvement process change targeting patient safety and risk management programs.• Led 2 years of an annual Falls Collaborative for skilled nursing and senior living organizations across the country, providing education, tools, data analysis, and consultation to achieve a 13% decrease in fall rates.• Serve as a trusted resource for patient safety initiatives and concerns. Achieved improved risk management and patient safety programs through successful site visits, providing actionable recommendations.• Analyze clinical data to develop metrics for data evaluation - Recommended risk management, quality, and patient safety initiatives based on analysis.• Advance policies and programs to enhance the delivery of quality care, improve operations and business development, and align with regulations.• Build interactive and innovative instructional learning modules to educate aging services leaders and teams on evidence-based strategies and best practices for patient safety and risk management.• Act as the primary point of contact for provider organizations and executive teams, providing expert consultation on clinical, risk, and operational matters and effectively resolving issues.• Present strategic project and product management insights on quality, patient safety, and risk management research and trends to executive leaders through webinars and conferences.

Directed a 3-year Falls Collaborative project that has been renewed twice due to its outstanding success, recognized by clients, and invited to present at a yearly conference. • Intentionally targeted reduction in falls and fall claims, resulting in improved safety and decreased costs obtaining 11% reduction in fall rates resulting in over $2.7 million in savings. ◦ Led over 40 aging services communities nationwide through performance improvement projects to reduce falls ◦ Headed project initiative to educate and train members on fall prevention, management, and injury reduction strategies. ◦ Successfully implemented agile methodologies to streamline project management processes. Implemented fall prevention measures in collaboration with corporate executives, administrators, and nursing leaders.

Navigated a challenging startup environment and implemented effective solutions. Trained two new business analysts upon arrival, resulting in a seamless transition and increased productivity for the team. Accomplished the task independently with positive results. Presented managed care, regulatory compliance, and data analysis issues to leadership and CMS.• Conducted and oversaw the thorough analysis of operational data and led efforts to enhance, develop, document, and communicate identified variances.• Efficiently managed state compliance cases, ensuring timely resolution and compliance with all regulations. • Synchronized service disruptions with precision, minimizing client impact and maintaining high levels of customer satisfaction.• Developed and implemented various reports for access, utilization, financial, operations, and clinical purposes, resulting in improved forecasting, trending, and results analysis.

Worked in partnership with a multidisciplinary team in the development of care and discharge plans, prevention of hospital readmissions, and improvement of patient safety programs. Provided care for residents across 4 distinct CCRCs, ensuring comfort and well-being while maintaining a high level of professionalism and attention to detail. • Managed residents at a personal care home, providing occupational therapy services as the sole practitioner on site. Collaborated with a small therapy team to ensure optimal patient outcomes. • Strengthened patient safety programs and enhanced resident and family education by assuming a more active role in administrative partnerships.• Implemented a scooter safety program that reduced accidents and injuries. Assessed and instructed new scooter riders, and verified safety and compliance with guidelines, this funded a broad community program for 2 years.

Extended occupational therapy treatment with strict adherence to care plans, departmental schedules, and documentation services.Represented the hospital therapy department at Parkinson's Committee to identify and address potential gaps in patient safety.• Spearheaded a critical pilot program and was selected as one of 10 assistants to initiate and lead the project. ◦ Mentored and trained 5 aspiring clinicians to develop their skills and knowledge in the field during a year-long program. ◦ Implemented a cost-effective solution to address the shortage of clinicians in the expanding home health system by introducing COTAs into the program, resulting in improved patient care and outcomes.