Stephen Ross Email & Phone Number

Vancouver, British Columbia, Canada

Oversee the operation and profitability of 12 stores with an annual sales revenue of $65 million+Responsible for all aspects of human resources including hiring, coaching, and performance managementRecruited 3 new Store General Managers within the first 18 months in roleAchieved the highest increase in audit compliance during the first year, increasing the.

Coquitlam, British Columbia, Canada

Transferred to a larger 7,500 square foot Coquitlam store after joining the company in Guildford (below). Oversee all aspects of human resources and operations in this fast-paced location including hiring, on-boarding, training, benefits, diversity & inclusion, morale, retention, change management, scheduling, payroll, inventory, safety, and much.

Surrey, British Columbia, Canada

Recruited to Apple by a talent acquisition leader to help open and manage a brand new location. Worked closely with senior field leaders and corporate partners on all aspects of the setup and grand opening of a 5,000 square foot store. Partnered with other managers to hire, train, and develop a talented, customer-focused team of 90 Recruited, hired, and.

Vancouver, British Columbia, Canada

Promoted to DM in training with the largest sporting goods chain in Canada after 8 years as general manager (below). Continued to manage the flagship store at Pacific Centre while also opening and overseeing a new location in Terrace.Recruited, hired, and on-boarded 60+ team members for the Pacific Centre store and the new Terrace storeIdentified.

Vancouver, British Columbia, Canada

Promoted to a high-profile, high-traffic store that went through a major renovation/expansion to 40,000+ square feet over 3 floors. This location incorporated 3 separate brands: Sport Chek, Atmosphere, and Nevada Bob’s Golf.Built and led a very dedicated team – recruited, hired, and on-boarded 40+ new team members over 4 yearsPromoted 2 assistant managers.

Coquitlam, British Columbia, Canada

Promoted to take over a higher-volume Sport Chek store that was struggling with flat sales and very low engagement. Established a strong culture and significantly improved talent levels and overall performance results Recruited and hired 40+ new team members in 2 years – promoted 4 new department managers internallyDrove sales +29% over 2 years while.

Pitt Meadows, British Columbia, Canada

Opened and managed a new Sport Chek that became the company’s “model store” for merchandising/presentation.Recruited, hired, and on-boarded 1 assistant manager and 75 associates (including 50 for the opening team)Identified, developed, and promoted 2 new department managers internallySurpassed the sales budget each year by an average of 5% Limited.

Certificate, Human Resources Management

Bachelor Of Arts (Ba), Human Geography