Steve Phillips Email and Phone Number
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Innovative Senior System Engineer with over two decades of experience in the information services and security industry. As a System Engineer III and Engineering Lead at Allied Universal Technology Services, I specialize in cutting-edge security solutions, including CCTV, access control systems, and critical infrastructure protection.My passion lies in pushing the boundaries of security technology. Currently, I'm spearheading initiatives in radar deployments and drone protection, developing layered approaches to safeguard against emerging aerial threats. I'm also deeply involved in creating installation standards that ensure consistency and excellence across our projects.Throughout my tenure at Allied Universal, I've consistently exceeded expectations, earning recognition in quarterly reviews from both the company and our valued customers. My dedication and expertise have been rewarded with three promotions, reflecting my commitment to delivering exceptional results.Core competencies include:Advanced Security System Design & ImplementationProject Management & Team LeadershipRadar & Drone Detection TechnologiesWireless Networking & IT InfrastructureTechnical Writing & Staff TrainingAs I continue to lead and innovate in the security technology space, I'm excited about the future of our industry. I'm particularly interested in exploring new opportunities in engineering management, where I can leverage my technical expertise and leadership skills to drive teams towards groundbreaking solutions.I'm always open to connecting with fellow professionals, potential clients, or anyone passionate about the intersection of security and technology. Let's discuss how we can create safer, smarter environments through innovative security solutions.#SecurityTech #DroneDetection #RadarSystems #LeadershipInTech #CriticalInfrastructureProtection
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System Engineer Iii And Engineering LeadAllied UniversalHuntington Beach, Ca, Us -
System Engineer Iii / Engineering LeadAllied Universal Sep 2017 - PresentIrvine, Ca, UsAs a System Engineer III and Engineering Lead at Allied Universal Technology Services, I oversee the management and programming of CCTV, access control systems, and burglary alarms. My role involves researching new products and systems to keep our solutions at the cutting edge of security technology. I develop and provide comprehensive training on systems to both in-house staff and customers, delivering live sessions and creating written guides. Additionally, I offer sales engineering support to our sales and development teams, assisting in designing and quoting systems for customers. My responsibilities also extend to providing IT support for local staff and field personnel.Key Highlights:• Lead engineering team in designing and implementing advanced security solutions for diverse clients• Spearhead the integration of new technologies into existing security systems• Develop and deliver comprehensive training programs, enhancing staff and customer proficiency• Orchestrate the deployment of multi-site access control systems for large corporate clients• Author detailed technical guides and documentation• Provide crucial sales engineering support, contributing to successful bids for large-scale security projects
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ConsultantSphillips Consulting Jan 2003 - PresentAs the owner of SPhillips Consulting, I've established and operated an IT managed service provider catering to small and medium-sized businesses in Orange County. Our firm specializes in delivering comprehensive IT support services, leveraging my extensive experience in network administration and IT infrastructure management.In this role, I've worn multiple hats, functioning as a consultant, project manager, and hands-on technician. My responsibilities have included:• Providing strategic IT consulting to clients, helping them align their technology investments with business goals• Designing and implementing robust network and security solutions tailored to each client's unique needs• Managing and resolving complex IT issues, ensuring minimal downtime for client operations• Staying abreast of emerging technologies and industry trends to offer cutting-edge solutions• Building and maintaining long-term relationships with clients, serving as their trusted IT advisor• Overseeing all aspects of the business, including client acquisition, project management, and service deliveryKey Highlights:• Successfully established and grew a reputable IT services business in a competitive market• Implemented scalable IT solutions that enabled clients to grow their businesses efficiently• Maintained a high client retention rate through excellent service delivery and proactive IT management• Developed and executed disaster recovery and business continuity plans for numerous clients• Orchestrated smooth transitions for clients moving to cloud-based services, improving their operational efficiency• Provided cybersecurity consulting, helping clients protect their valuable data assets• Cultivated a network of technology partners to offer comprehensive IT solutions -
Systems EngineerJmg Security Systems, Inc. Nov 2015 - Sep 2017Fountain Valley, Ca, UsI served as a Systems Engineer with a focus on leading the Helpdesk and managing the installation of CCTV and access control systems. My role involved researching new products and systems to ensure we stayed ahead of industry trends. I developed and provided training on systems to both in-house staff and customers, enhancing their understanding and utilization of our security solutions. Additionally, I provided sales engineering support to our sales and development staff, assisting in the design and quoting of systems for customers.Key Highlights:- Provided design and implementation of a large integrated CCTV & Access control system for a major financial institution's new headquarters- Designed and planned a financial institution's migration from Varint to Genetec security systems- Innovated wireless network solutions for security systems spanning over 1 mile, allowing customers to access all physical security systems across extended distances- Led Helpdesk team, focusing on high resolution rates and maintaining excellent customer satisfaction- Conducted regular training sessions for staff and customers- Collaborated with sales team to design tailored security solutions -
Service Delivery Manager | Network EngineerBenchmark Information Technology May 2015 - Nov 2015In my role I led the Helpdesk, Projects, and Networking support staff, providing comprehensive IT support to mid-sized businesses in the LA Area. A key aspect of my position was developing relationships with C-level leaders of our client companies. I created and developed technical roadmaps for clients, assisting in the development of multi-year technical budget requirements. I led project teams in the deployment of customer-facing solutions and ensured that our support staff maintained high utilization rates. Additionally, I provided sales engineering support to our sales and development staff in designing and quoting systems to customers, as well as new product lines for the company.Key Highlights:- Implemented project management processes ensuring that company projects met key metricsImproved CRM System (Connectwise) for greater ease of use by internal staff, leading to an increase in client satisfaction- Implemented a staff training program to develop team members and increase technical knowledge of product lines sold by the company- Orchestrated operations of Helpdesk, Projects, and Networking support teams- Created comprehensive technical roadmaps for clients, facilitating informed decision-making for multi-year IT investments- Maintained high team utilization rates, balancing productivity with quality service delivery -
It ManagerFuture Ads Llc Jul 2012 - Feb 2015Irvine, California, UsLed IT operations for Irvine office, supporting local and remote staff. Managed $1M+ budget, implemented new technologies, and liaised with offshore development team. Demonstrated expertise in driving technological transformation, optimizing operations, and delivering tangible business value through strategic IT leadership. Consistently improved efficiency, reduced costs, and enhanced security while supporting company growth and innovation.Key Responsibilities:Oversaw daily IT operations, ensuring 99.9% system uptimeDeveloped IT policies and security measuresManaged vendor relationships and contractsCreated comprehensive network documentationAligned IT initiatives with business objectivesNotable Achievements:Productivity Enhancement:Upgraded office PCs to laptops, boosting productivity by 25%Migrated design department to Macs, increasing efficiency by 50%Cost Reduction & ROI:Implemented Avaya IP Office solution, cutting monthly costs by 50% with 2-year ROIDeployed new CRM system, saving $17,000+ annuallyRisk Management & Market Expansion:Recommended advanced ID verification and credit card processing toolsReduced chargeback risk, enabling expansion into new marketsInfrastructure & Security Improvement:Designed multi-layered software and physical security frameworkOptimized network documentation for efficient system managementStrategic Leadership:Led cross-functional projects aligning IT with business goalsMentored IT team, fostering innovation and continuous learning -
Sr. Systems Administer \ Technical Account ManagerOc Helpdesk 2011 - 2013Consulted with client companies to provide network solutions along with strategic planning and project leadership over systems migration, configuration, administration, upgrades and troubleshooting initiatives. Responsible for day to day operations of client networks.Key Contributions:- Deployed Cloud based storage and email solutions to small businesses in Orange County- Improved system security through setup and ongoing maintenance of all systems using popular RMM tools. - Research, recommended, and implemented network enhancements that improved system reliability and performance.
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Senior Network EngineerCns Partners 2008 - 2011Consulting and managing small\medium-sized customers' networks. Managed the projects of multiple network upgrades and new network installations. Trained other network engineers and technicians. Supported windows servers systems; LAN, WAN, and Internet VPN connectivity solutions. Provided professional leadership and customer support. Billed consistently among the highest engineers, and had highest customer satisfaction.Key Contributions:- Lead the implementation and performance tuning of Windows 03- 08r2 Server environment for small business clients. Delivered major improvements in system performance and reliability.- Lead deployments of all advanced services for client environments, Hyper-v, Blackberry Enterprise, and Terminal Services. - Resolved a history of problematic Terminal Services problems by troubleshooting and ultimately upgrading the servers from 2008 to 2008r2 in a cluster. -
Lead EngineerBest Pc 2006 - 2008Supported various clients in a multitude of environments with desktop and network issues. provided troubleshooting and administration of desktops, servers, laptops, peripherals, telephony, building, repairing, and setting up desktops, servers and networks, diagnosing, fixing, maintaining and managing security, firewalls, anti-virus systems, and email, as well as, documentation, and management of entire client infrastructure.Key Contributions:- Championed devoplvement of companywide backup policies and implemented them at all customer sites.- Upgraded all customer sites from server 2000 to server 2003 or newer. - Wrote company technical manuals and processes for server based projects.
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Manager Of Information Technology Services - ContractRe/Max Real Estate Services 2006 - 2007Denver, Co, UsAdministered in-house and telecommuters phone system, network, Internet, e-mail and web site connectivity. Served as operating system expert, providing technical support for entire organization. Managed firewall, network monitoring and server monitoring both onsite and off. Provided 24x7 monitoring and maintaining the health and reliability of Application, Server and Network environmentsKey Contributions:- Created company wide network security framework and polices; after company wide virus crippled network on second day of employment. - Brought company into licensing compliance with all software vendors- Upgraded company from POTS to PRI phone lines, and Point to Point T1 Lines to MPLS. saving $6,000 per month. -
It Coordinator – Pacific TerritoryAflac 2003 - 2006Columbus, Ga, UsActed as first point of contact for all major technical issues, including power outages, system failures and disaster recovery. Responsible for watching 15 sites while being on call. Solely responsible for maintaining and fixing any problems with sites in the Pacific Territory. Interface with vendors in procuring equipment and services, and resolving warranty issues.Key Contributions:- Lead Wireless office project to allow sales reps to have access to all sales functions on smart phones- Championed VOIP migration and Web conferencing - Wrote company technical manuals and processes for server based projects. -
Support Desk TechArchos 2001 - 2003Igny, FrProvided phone support to customers using personal video and MP3 products. Key Contributions:- Developed product comparison sheet used by world wide sales staff, and engineers - Implemented use of UPS online for processing RMA shipments saving the company over 10 hours per week in man hours.- Wrote US Q&A documents
Steve Phillips Skills
Steve Phillips Education Details
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College Of ItA+ \ Mcse
Frequently Asked Questions about Steve Phillips
What company does Steve Phillips work for?
Steve Phillips works for Allied Universal
What is Steve Phillips's role at the current company?
Steve Phillips's current role is System Engineer III and Engineering Lead.
What is Steve Phillips's email address?
Steve Phillips's email address is st****@****ing.com
What is Steve Phillips's direct phone number?
Steve Phillips's direct phone number is +171420*****
What schools did Steve Phillips attend?
Steve Phillips attended College Of It.
What are some of Steve Phillips's interests?
Steve Phillips has interest in New Technology, Community Theater, Children, Hiking, Science And Technology, Charity, Digital Photography, Arts And Culture.
What skills is Steve Phillips known for?
Steve Phillips has skills like Firewalls, Windows Server, Servers, Disaster Recovery, Troubleshooting, Technical Support, Vpn, Blackberry Enterprise Server, Active Directory, Network Security, Network Administration, Voip.
Who are Steve Phillips's colleagues?
Steve Phillips's colleagues are Benjamin Gago, Trinidad Romero, Alyha Williams, Amy Vaovasa, Michael Hutchins, Ben Goad, Ruy Lopez.
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