Sashen Ravihara S. Email & Phone Number

Colombo, Western Province, Sri Lanka

▪Collaborating with Digital Marketing Team: Plan and execute sales strategies and campaignsfor all three companies.▪ Lead Generation: Conducting email marketing and LinkedIn outreach to generate leads andincrease sales.▪ Customer Relationship Management: Developing and maintaining strong relationships withexisting and potential customers across all three companies.▪ Customer Engagement: Proactively engaging with customers to understand their needs,provide product information, and offer customized solutions.▪ Utilize Multiple Channels: Identifying and engaging with potential customers through networkingevents, referrals, online platforms, and cold calling.▪ Sales Pipeline Management: Building and managing a robust sales pipeline, consistently followingup with leads to convert them into customers.▪ Quotation Preparation: Preparing accurate and timely quotations for potential customers andfollowing up on unsuccessful quotations.▪ Cross-Selling Opportunities: Identifying opportunities to cross-sell products and services acrossthe three companies.▪ Team Collaboration: Collaborating with relevant teams to effectively promote additionalofferings to existing and new customers.▪ Sales Tracking: Track sales activities, customer interactions, and revenue performance usingCRM tools / designated systems.▪ Developing comprehensive documentation, presentations, and training materials.• Facilitating knowledge sharing and providing training to colleagues.

• Contacting the candidates & explaining the procedures (Process, Regulations, Tax, Margin fee, benefits, Etc.)• Collecting candidates’ relevant documents (Proof of ID, UK Right to work, Etc.)• Day to day follow ups, solving candidates’ complaints & supporting candidates to complete the documentation part.• Updating candidates’ details to the system, completing their payroll profile & sending candidates details to accounts department for payments.• Conducting internal meetings.• Performed additional duties to commensurate with the current role, as and when requested by the management.

• Verifying patient eligibility for medical appointments.• Assessing multiple insurance plans to determine primary and secondary coverage.• Gathering patient information via designated platforms and contacting the doctor's office for additional details.• Generating and reviewing reports for daily task allocations.

Sri Lanka

• Key contributor for the first level support team which provided technical support for vendor Portal end users in all regions. • Played an important role in providing training to internal and external teams on Portal process.• Directly engaged in system implementations such as complaint management system for vendor Portal.• Supported in arranging review meetings with key stakeholder in evaluating compliance to the set PO to payment process.• Hands-on in Preparation of reports.• Performed additional duties to commensurate with the current role, as and when requested by the management.

Sri Lanka

• Supported development merchandisers by following up on raw material, garment samples, salesman sample packing and dispatching process.• Facilitated by following up and co-ordination of Fit/Proto samples with stores and sample room.• Carried out mid specific Raw Material ordering for development process and related correspondence with suppliers.• Expanded knowledge on lean practices, garment technology, design process, supply chain management, sampling process, costing, commercial & finance.• Obtained tech packs, CC charts & other relevant information from customer PLM (Product Lifecycle Management).• Participated in tech pack meetings and preparation of relevant material & documents required (Style file).• Circulation of relevant internal & external communication documents such as BOMS, CC charts etc. to technical, fabric teams & stores to meet deadlines in creating & completing samples of different sample types.• Updated weekly sample room plan with assigned styles to reserve capacity and on time delivery of the sample types.• Following up with pattern makers, stores & sample room to get the sample process on a timely manner to meet timelines.• Gained exposure and training on how to effectively use the ERP system.

• Identifying customer requirements & providing products, services & knowledge.• Developing and strengthening relationships with customers, prospects and professionals.• Monitoring the service satisfaction of customers through calls & social media.• Review, and rectify issues arising from complaints that may impact customer satisfaction.• Keeping customers updated with new arrivals.• Conducted seminars to spread the brand awareness.• Expand customer base by upselling & cross-selling.• Identifying the competitors & strategizing accordingly.

Cim Level 7 Postgraduate Diploma In Professional Marketing, Professional Marketing

Bsc(Hons)International Management And Business, International Management & Business

Activities and Societies: Dancing club, Drama club, Badminton Club, Basketball Club, Archery Club

Education record