My approach is deeply client-centered. I focus on harm reduction and a trauma-informed renewal of your inherent strengths, solutions, and support networks. I view my work through an anti-oppressive/social justice lens and am committed to increasing my own awareness and resistance to the systems that perpetuate structural inequities in race, gender, and socio-economic status among others. From a therapeutic orientation perspective, I draw on practices within Acceptance and Commitment Therapy… Show more My approach is deeply client-centered. I focus on harm reduction and a trauma-informed renewal of your inherent strengths, solutions, and support networks. I view my work through an anti-oppressive/social justice lens and am committed to increasing my own awareness and resistance to the systems that perpetuate structural inequities in race, gender, and socio-economic status among others. From a therapeutic orientation perspective, I draw on practices within Acceptance and Commitment Therapy, Mindfulness Practice, Somatic Therapy, Dialectical Behavior Therapy, Motivational Interviewing, and Narrative Therapy. Show less

-Investigated alleged child maltreatment reports in order to determine child safety & wellbeing-Collaborated with families on service utilization, safety planning, and activation of support networks to enhance client success in family stability and preservation-Built rapport promptly with a diverse clientele in challenging circumstances-Maintained accurate client files and upheld county standards for timely documentation of case notes

-Provided trauma-informed counseling, support, and case management to four foster families-Created COVID-19 resource guide regarding local financial assistance programs & in-person family visitation options-Updated the wording, design, and layout of twelve foster family profiles, the virtual training guide, and the foster care services website page for St. David's Center to be more inclusive of birth families and kinship placements.

-Resolve day-to-day crises related to the palliative treatment of terminal illness. -Co-lead bi-weekly interdisciplinary team meetings by maintaining accurate data for six registered nurse case managers and a census of eighty patients on average. -Maintain compliance with federal care standards in internal and external documentation requirements

-Provide exemplary customer service by explaining coverage and services to payers, patients, and other stakeholders.-Utilize expertise in medical insurance and billing to ensure submission of accurate and timely claims with a 96% efficiency rate of claims paid in thirty days. -Specialize in identifying eligibility for substance use disorder clients for county funding under Rule 25 criteria.

-Auditing provider charges prior to submitting to insurance for reimbursement-Reconciling encounter and hold reports to ensure all acknowledged appointments are accounted for-Resolving provider/clinic inquiries related to charge entry

-Assisted in the preparation of records for outbound requests with the application of HIPAA and NAL policy-Maintained patient confidentiality in both written and verbal communication-Administered the merging of duplicate charts, creating invoices, and combining various electronic health record software

Meeting with clients after mental health appointments to ensure morale and connection between client and provider, profile/chart building for new patients, explaining provider competencies and company services to potential clients, scheduling patients for services, managing completed paperwork and creating electronic versions of paper copies. My own individual duties include managing incoming referrals from multiple correctional facilities within the metro area, building profiles and managing… Show more Meeting with clients after mental health appointments to ensure morale and connection between client and provider, profile/chart building for new patients, explaining provider competencies and company services to potential clients, scheduling patients for services, managing completed paperwork and creating electronic versions of paper copies. My own individual duties include managing incoming referrals from multiple correctional facilities within the metro area, building profiles and managing appointment scheduling, correspondence between corrections coordinators, release agents, probation officers, and release housing to establish supportive rehabilitation for offenders as well as managing the attendance and scheduling of our Adult Day Treatment program groups. Show less

Profile/chart building for new patients, explaining provider competencies and company services to potential clients, scheduling patients for services, managing completed paperwork and creating electronic versions of paper copies. My own individual duties included managing incoming referrals from multiple correctional facilities within the metro area, building profiles and managing appointment scheduling, correspondence between corrections coordinators, release agents, probation officers, and… Show more Profile/chart building for new patients, explaining provider competencies and company services to potential clients, scheduling patients for services, managing completed paperwork and creating electronic versions of paper copies. My own individual duties included managing incoming referrals from multiple correctional facilities within the metro area, building profiles and managing appointment scheduling, correspondence between corrections coordinators, release agents, probation officers, and release housing to establish supportive rehabilitation for offenders. Show less

Attend to patient care in the form of explaining and completing paperwork, managing patients' appointment scheduling and attendance; Helped manage group attendance and patient needs specifically for our Chemical Dependency department.

Provided paraprofessional advising for twenty-eight undergraduates each semester. Confronted and resolved issues on diversity, racism, alcohol and drug abuse, academic performance, and social acceptance. Worked with group dynamics on a staff of ten people. Enforced University policy.