Samantha Todd Email & Phone Number

Off Road

Columbus, Ohio

• Provides front-line customer service to new and existing patients including scheduling treatments and services, explaining insurance coverage and financial responsibilities, and answers billing questions
• Ensures that new patient information is entered into the system in a timely manner
• Communicates with customers and insurance companies to verify insurance coverage
• Performs opening and closing duties including building checks, adjusting daily schedules, and makes business… Show more
• Performs opening and closing duties including building checks, adjusting daily schedules, and makes business deposits
• Monitors supply inventory, maintains office equipment and technology, and handles insurance and customer payments

• Construct daily statistical reports providing fundamental information to upper management
• Communicate with the management team on a regular and on-going basis
• Ensure that productivity, customer service, and financial performance are met for each team
• Execute log-in/log-out reports and write all corrective actions for management
• Catalog individual CSR statistics and daily updates of all files in an organized manner

- Responded to customer inquiries related to tracking, shipping, quality and returns- Facilitated international correspondence between vendors and customers- Responsible for upholding company values and policies in domestic and international sales- Inventory audits and records

- Provide excellent customer service to ensure a exceptional dining experience- Daily cash balancing and drawer audits- Supervise serving staff and handle customer disputes and complaints

Bachelor Of Arts, Photography

Education record