Steve Russell Email & Phone Number

• Working as an internal consultant within the corporate learning & development team, designing & facilitating both cross group and business specific development programmes.Assignments have included;
• Design & delivery of a portfolio of 18, 1 and 2 day workshops for managerial, technical and customer service grade staff including strategic & business planning; conflict management; influencing & negotiation skills.
• Design & delivery of a portfolio of 18, 1 and 2 day workshops for managerial, technical and customer service grade staff including strategic & business planning; conflict management; influencing & negotiation skills.
• Management of the education stream of the group Employment, Skills & Education Strategy including building a support programme for our 3 targeted schools, development of a cross group work experience programme, working.
• Facilitation of new client transition workshop for Amadeus the group catering business.
• Providing coaching support for selected managers across the group

• Provision of coaching, facilitation and training services to public & private sector clients. Services include;
• Executive & Personal/Life Coaching
• Management & Soft Skills Training
• Process & Business Improvement Training

This was an interim consultancy role reporting to the Head of Personnel and Organisation Development involving principally the identification, design and delivery of a Management Training Programme, for 40 Team Leaders, Senior Managers & Executive levels to support the roll out of a new performance management framework. The Programme consisted of a series.

• Working as one of 20 members of the learning consultancy team, reporting to the Head of Learning Delivery, designing, delivering and managing learning programmes for a range of public and private sector.
• Design & delivery of ILM level 5 award management development programme for the London Deanery
• Design and delivery of a programme of problem solving training for section and team leaders within G4S Cash… Show more Working as one of 20 members of the learning consultancy team, reporting to the Head of Learning.
• Design and delivery of a programme of problem solving training for section and team leaders within G4S Cash Services
• Development and delivery of train the trainer programme for shop floor trainers for Invitrogen.
• Delivery of customer service training for the Expert Group in Qatar.

Interim role - co-ordinating the development of a company wide IIP application;

Provision of training, training consultancy & coaching services. Covering full training cycle from needs analysis through design & development to delivery and evaluation. Services include leadership & team development, soft skills, quality & continuous improvement, train the trainer, presentation skills, contract/supplier management.

Design and delivery of training & coaching solutions to internal and external clients. Assignments covered contract/supplier management, train the trainer, management skills development, management coaching, change management.

Training Manager & Consultant responsible for the Business Improvement & Excellence product portfolio. Designed the portfolio and worked with external clients from business development through analysis, design and delivery of training & consultancy solutions. Assignments included EFQM based assessments and consultancy, business performance measurement.

Ba (Hons), Modern European Studies

Education record

Education record