Srujan Kumar Rajuri Email & Phone Number

Bengaluru, Karnataka, India

Hyderabad, Telangana, India

Hyderabad, Telangana, India

• Pre-Sales Process Setup: Conceptualized end-to-end Process design, implementation & integration with Salesforce. The response TAT has reduced from 1 hour to 20 min, eventually leading to an increase in the conversion from 9% to ~15%. • Implemented Salesforce for Pre & Post-Sales – Involved from the stages of requirement gathering, process design in salesforce architecture, testing & driving adaption of salesforce through trainings.• Structured & Implemented Time & Stage led Lead journey in the salesforce to increase the responsiveness of the sales managers & the efficiency of the sales funnel. This led to a reduction in the avg. time for each stage change by 3-10 days.• WhatsApp Process Setup: Configured automated communication flow in Salesforce using Process builder & Flows, based on the customer interactions, interests & customer’s Journey. With the increase in customer touchpoints, and information on customer needs & interests, this further boasted the customer experience.• Preparation of Management Dashboards in Salesforce to track & analyze all the sales & marketing activities in real-time thereby reducing TAT to take decisions.• Played a key role in starting channel business vertical by designing channel system processes, initiation of partner benefits program & incentive structure with Strategic Annual Operating Plans.• Structured productivity-driven Incentive schemes for Sales & Marketing with Apex management to drive Sales & help the organization to achieve the Annual business targets.• Understanding of product & price movement of competition through Market research & tools like PropEquity.• Preparation of investor presentations, Annual Business Planning, and project break-even analysis as per requirement.• Lead a Business Excellence team of 3 & MIS team of 2 (In-direct reporting).

Bengaluru, Karnataka, India

Head – Sales Operations:• Plan and execute sales operations for the smooth customer journey in new project launches and key marketing events.• Optimize processes to reduce TATs in Sales Operations and in turn reduce operation costs.• Save, build and improve customer relations & brand image by streamlining customer refunds & cancellations.• Handles all referral payouts, admin costs, vendor payments, and employee reimbursements.Executive Assistant to Director (Sales & Marketing):• Performed competition & market analysis across different micro-markets to devise the right product mix for launches.• Tracked Sales & Marketing deliverables, timelines and oversaw project targets as per Annual Operation Plan (AOP).• Handled business escalations and arrived at peaceful resolution by facilitating cross-functional meetings.• Conduct Bi-Weekly management reviews across departments to ensure the actionable item’s on target achievement.Assistant Manager - Sales Strategy:• Performed launch campaign analysis using salesforce to understand the buyer’s profile and predict buying patterns under different marketing campaigns and payment plans.• Worked with the sales & operations team to aid the implementation of new processes and improvement initiatives.• Drafted and executed a new point-based system for sales Incentive to double the monetary benefits to the sales team.

Mumbai Area, India

Pgpm, Marketing And Opertions, 3.42/4.0

Activities and Societies: • Member, Kotler Srinivasan committee for market research - Organized NASMEI conference, which hosts delegates.

Bachelor Of Technology (Btech), Petroleum Engineering, 7.96 (Cpi)

Activities and Societies: Chief Executive Head, Society of Petroleum Engineers (SPE) Student Chapter• Received National level IOCL.

H.S.C, Junior High/Intermediate/Middle School Education And Teaching, 95.50%

S.S.C, 90.17 %