Stephen C. Ruppenthal Email & Phone Number

United States

Foster City, Ca

Direct design and development of cross-platform, cross-region technical information standards and deliverables, supporting third party software developers on the hardware and network-based platforms of Sony Computer Entertainment (SCE), Sony Network Entertainment (SNE) and other Sony group companies. Responsible for technical knowledge transfer to software developers, ensuring that development for Sony platforms is both expert and efficient.

[Past Clients: Cassatt Corp., Interwoven, KonaWare]Strategic, organization, and process improvement development for enterprise technical publications organizationsProgram management & development for distributed development teams Infrastructure/platform/standards DevelopmentLong-range strategy development for distributed management.Also, Paradigm Media consulting in sound design, electro-acoustic performance with digital media, and the touring SoundProof Ensemble ~ an extensible performance trio with violinist Patricia Strange; composer, bassist, and computer performer Brian Belet; and trumpet, flugelhorn and text-sound composer, Stephen Ruppenthal.

Redwood City, Ca

Direction and leadership for performing arts non-profit. Responsible for venue contracts, kick-starting volunteer auxiliary, and program development.

Directed 50+ team of senior managers, managers, technical writing professionals, technical editors and program managers in multiple sites across the US and Canada to produce Adobe Developer and Enterprise product documentationConsolidated and strengthened teams and grew for efficiency and cross-team communicationCreated a Developer Content Experience organization to focus on content architecture for developer product documentation, SDK documentation best-practices, Software-as-a Service (SaaS) documentation models, and an integrated ActionScript Language Reference direction

Executive leadership for Information Engineering teams including Corporate web-based publications development and Product Ease-of-Use Center for all BEA productsKey Accomplishments:Built professional technical publications department and process from inception (start-up environment). Delivered team-produced documentation within 3 months. Teams continue to function at successful level by all measures.Integrated multiple teams and sites across North America into one streamlined program management and product documentation process. Created common infrastructure, standards, process across multiple sites to deliver web-based documentation for the enterprise.Developed enterprise-level information architecture, infrastructure processes, policies, creating the industry-leading, technical communications Portal http://edocs.bea.com/index.html for industry-leading software productsDesign, development, publishing and maintenance for over 300+ web-based HTML documentation sets; publishing tens of thousands of professional, well-organized and award-winning online pages to a world-wide customer base.Developed a Human Factors Engineering Group (EOUC) and published corporate Usability Standards and Usability Services and LibraryExcellent c-level rapport and demonstrated ability to initiate and drive cost-saving initiatives. Envisioned and implemented paper-to-portal conversion saving approximately $10 million over 7-year period.Directed over 20 departmental mergers through corporate acquisition, and recognized with 12 national awards of Excellence or Achievement in Documentation.

Development Manager, Information Resources for the Integrated Systems Services (ISS) programmable, distributed-object database server (DOCG). Developed and managed a team of online information developers, document architects, SGML developers, content providers, and application developers.Defined strategic vision, architecture, deployment application requirements, project plan, budget, process procedures, and project schedule.Industry-standards liaison and strategist (Document Management and SGML)ISO quality system coordinator

Lead Document Designer, Senior Technical Writer, and Publisher of documentation set for object-oriented d ocument management software. Provided direction for a team of software developers and marketing professionals in publishing the Version I set.

Supervised developers/designers, technical writing professionals/editors, program managers, archival personnel, and special projects teams (across the US and Canada) delivering corporate software documentation, and product solutions. Managed documentation editing facility (from inception), for the design/development of software documentation sets for in-house products as well as those produced by regional, and international offices. Key accomplishments: Created, deployed and implemented Oracle Corporate Documentation Standards Style GuideDeveloped Corporate Documentation ArchiveFounded, staffed and managed Oracle Technical Publications Editing Facility serving over 100 technical writersPublished extensive documentation survey program that resulted in significant cost savings and improvement to Oracle documentation

Education record

Certificate, Executive Technology Management

Masters of Arts Degree, San Jose State University Bachelors of Arts Degree, San Jose State University