Servicenow Consultant
Current• A Qualified IT Professional Around 5 years of experience with more than 4 years of experience as a Service-Now suite developer and administrator.• Experience in working in the AGILE and Waterfall environments on various projects.• Experience in ITSM Suite of applications using ITIL V3.• Expert in Performance analytics Hands on experience on various IT Services of Service-Now tool like Service Catalog Requests, Asset Management, Configuration Management, Service-Now Administration, Incident and Problem Management, Experience on the Implementation and maintenance of Business Rules, Client Scripts, • Good understanding and hands on experience on Helpdesk / Service Desk.Development and customization of various modules in ServiceNow to fulfill the client requests in an ongoing IT Services. Expertise on creation of workflows for Service Catalog items in Service-Now.Generated JavaScript’s to create Business Rules, Client Scripts, UI Policies and UI Actions.
