A start-up initiative to create a strong community and expand business opportunities for students and business professionals.

* Member of the trustee board responsible for the strategic decision-making, governance and financial stability of the students’ Union.*Led communications with various stakeholders including the university executive team, students, and various departments within the university utilising social media, newsletters, and marketing collaterals.*Led and presented papers in various University governance committees-Education Committee, Student Experience Committee and Senate.*Stakeholder panel member for various recruitment panels and interview panels including Deputy Vice-Chancellor *Led a campaign Home Away from Home dealing with themes of homesickness and imposter syndrome and its effect on wellbeing. Conducted a series of video interviews with various departments and students to spread awareness about the importance of wellbeing when you are at BNU.*Led the flagship event Management Fest: a one-week-long professional and personal development programme which included various external guest speakers and competitive events.*Led a successful campaign that garnered University recognition of the need for an international student office. Instrumental in establishing on-campus support for international students.*Acted as a liaison between students, faculty, and administration, advocating for student needs and resolving issues. Negotiated with the university to improve the student experience in various aspects including cost-of-living support and wellbeing support.

Handled a high volume of calls and emails. Scheduled classes and bookings. Managed payment processing with precision. Resolved customer inquiries effectively. Worked independently, contributing to various administrative tasks as assigned.

Managed and directed customer queries and complaints with enthusiastic communication skills. Dealt with customer complaints and reconciliation to maintain customer satisfaction and loyalty.

*Managing payments and transactions with vendors. *In charge of financial reporting to management and assisting in making management decisions*Worked to deadline under pressure.*Payroll and staff in charge of the sales department.*Maintaining inventory and purchase volume.*Managing data.

*Assisting the Head of the finance department in bookkeeping and creation of financial reports to and presenting to various stakeholders.*Managing staff satisfaction and assisting in payroll management and leave allocation.*Managing vendor payments, creating purchase and sales reports, and assisting in generating profit and loss reports.