Created mock-ups and prototypes using online tool Balsamic MockupsCreated user stories to address stakeholders business valueDocumented the user stories with Acceptance criteria, prototypes, Business value, Precondition and also included any development and testing notesWell versed with Agile management tool JiraAssisted Scrum Master in managing iterations determined the team’s velocity for a particular iteration and picked up stories accordinglyHelped the team to understand the requirements during planning sessions for better estimation of user stories the team would commit to for the sprint in Sprint Planning MeetingAssisted the QA team in creating test strategy, test scenarios and test dataParticipated in sessions with developer and QA’s to ensure clarity and accuracy of their understanding for a user story

Review existing information and data to ensure that processes output are as per the expected resultsConduct assessments and test against the process activities to highlight areas of improvement or concernsBring inconsistencies and problems to the attention of the managementExtract reports and provide a high-level analysis of data for reviewMaintain a complete understanding of and adheres to all IT policies and processes

Advise student/ and parents for their learning needs through counseling sessionsHandle objections and price negotiation to generate sales revenueUnderstand customer profile & problems to explain implication of ineffective learning methodsContribute to the revenue of the organization through the products that the students have been opted for

Responsible for sourcing & deepening relationships from existing customer databaseResponsible for creating interest about insurance and its products from assigned dataCoordinated with the Bank team to ensure all interested clients are acquiredVerifying the associated documents of the policy applicantsEnsure that the customer relation and satisfaction is constantly pursued and maintained