Sruthi Hari Email & Phone Number

Kitchener, Canada Area

 Review and analyze software requirements and functional specification documents. Design and write test plans and innovative test cases to ensure that the software delivers the required functionality while meeting defined standards. Perform manual and automated functional, integration, regression, user acceptance, and performance/load testing. Work as part of a project or product team to produce software deliverables according to documented specifications and planned timelines. Triage and log customer reported questions and issues as cases in MS CRM systemand work with the engineering team to provide timely and successful resolution.

Mississauga, Ontario

• Accountable for tracking staff attendance, through logging tool Python, and XAMPP. Generated reports illustrating the late hours, and number of absences.• Collaborated with four staff members, including front desk representative, two senior consultants, and one teacher.• In the processing of creating a tool, which generates monthly report and sends to the company president. Worked on changing the local database to the server setup.• Developed an Android App, which provided company details in the About Us page and contact information of offices located in nationally and internationally.• Completed the App over three weeks, and currently reviewing beta testing data from staff members. Worked with the senior consultant, and company president for items required.• The tool provided benefits relating to existing client search details, updates on statuses. New clients are able to access the online assessment tool, to determine eligibility.

Missisauga, Ontario

• Performed application edits through system interfaces.• Consistently investigated, debugged, and rectified issues such as transmission and production errors. Collaborated with the department• Handled transmission errors through investigating the system, and discussing issues with the department.• Reviewed production error issues through searching for trends, and determining remedies with respect to previous solutions. Provided details to update the client, and internal team leads.• Analyzed, designed, implemented, communicated and coordinated parallel testing and migration with client and QA.• Coordinated and corresponded with clients, team leader, operations, and sales entities to execute change and incident management via email, and telephone communication.• Gathered the latest code through VPN, and completed the required changes. • Supported customers through after-hours timeframes, regarding needs, and inquiries. Troubleshot implementation issues.

Welland, Ontario

• Designed the webpage for the international branch using PHP. Utilized various stages, including initial design, first model, and basic details. Collaborated with the senior web designer, and internal staff to discuss implementation of features.• Created a custom assessment evaluation webpage, which utilized the application content and evaluated the potential of a client qualifying to immigrate into Canada.• Recruited new clients through assessing their educational and work qualifications and explaining the benefits of their occupation class in Canada.• Conducted presentations and seminars to recruit clients for Federal and Quebec skilled worker list. Conducted online presentations using TeamViewer, and PowerPoint.

Waterloo, Ontario

• Played a key role in allowing networking teams to automate the manual processes, through developing tools.• Created custom reporting applications from multiple data sources, utilizing PHP, and PostgresSQL. Used details added by the manager, to review priority and direction.• Enhanced the inventory automation tools through APIs, and web services, such as HP Network Automation, using Perl. The positive result was related to which machines were working, and those that required setup to test.• Diagnosed and fixed bugs in the shared libraries. This resulted in sharing data across multiple areas.

Etobicoke, Ontario

• Assisted customers in determining product problems and service requirements.• Contacted customers regarding status of repair, work estimates and followed up with the service centre.• Educated customers regarding product installation and operations.

Toronto, On

• Documented the overall program architecture, writing software specification using UML. Collaborated with two staff, including a team leader and mentor.• Played a role in weekly status meetings, providing details of documentation.• Performed system testing on the existing software and fixed bugs in the current software. Utilized the software development life cycle to assist in workflow.

Waterloo, On

• Completed unit testing using C# on different versions of Impax products to ensure good quality software.• Fixed bugs in the current version and performed system tests. Tested previous version of the product to determine if the bug was new, and repaired software defects.

Waterloo, Ontario

• Designed, coded software modules and implemented test tools for the testing team.• Created JUnit tests, debugged the code and corrected defects.• Generated design documentation for projects and participated in design review.

Richmond Hill, Ontario

• Designed and built core components for import and export wizard using C#, .NET framework, and XML.• Designed GUI using ISP.NET to run the Import and Export application, which assisted in data transfer from SQL server to Microsoft application. • Produced all the documentation for the system components.

Waterloo, Ontario

• Controlled student equipment and video rentals and answered phone calls, sent and received fax, and organized equipment• Supervised handling all the financial transactions such as selling stamps & bus tickets

Waterloo, Ontario

• Verified tickets & Watcard to ensure only authorized students enter & exit the bus.• Dealt with upset customers who missed their bus or forgot to bring their Watcard and charged fines to students without a valid ticket when exiting the bus

North York, Ontario

• Mentored high school students by helping them write an essay for the Aerospace Competition held by the University of Toronto• Guided students in building a robot for the FIRST Robotics competition• Maintained the school computer network

Welland, Ontario

• Billed the patient's health details using Sure Claim, the program used by Ontario doctors to send details to Ontario Health Insurance Plan (OHIP) • Dealt with the technical operations of Sure Claim such as maintenance and updates when OHIP changed the setup format