Scheduling medical appointmentsCollaborating with insurance providers to process claimsTyping medical records such as patient charts and doctor's dictationsHandling payments, bills, and invoicesOverseeing office correspondence and phone calls

Managing the day-to-day operations of the billing department, including answering and resolving patient billing inquiries via incoming and outgoing phone calls with an emphasis on achieving full account resolution promptly.Processing patient payments and performing various office duties, such as following up on patient correspondence and making outbound calls for self-pay accounts and payment plans.Answering patient and insurance company phone calls, addressing medical provider claims, resolving questions, and concerns regarding claim statuses, payment statuses, and insurance benefit explanations.

Educing patients about their medical conditions, medications, and specific instructions.Assisting patients with their medical needs while they are enrolled in a medical facility.Scheduling patient visits and addressing post-visit questions, including billing inquiries.Answering patient calls, emails, and questions, including providing insurance estimates.