Simon Hart Email & Phone Number

California, United States

San Francisco, US

San Francisco, US

San Francisco, California, US

• Working cross-functionally with business development and engineering teams to administer and improve the processes related to retailer on-boarding and integration initiatives.
• Retailer on-boarding and technical support, leading QA sessions and escalation of issues, working with Content Team to improve catalog quality and creating a knowledge library. Creation and execution of new processes.

• Acted as the key digital solution contact across 20 internal, client and 3rd party support and development teams.
• Working with Ad Ops, promoted client partners through ad banner delivery (Adtech), pre-roll video ads using VAST/VPAID standards, and ensured the digital roadmap aligned with social networking (Twitter and Facebook).
• Successfully maintained the integrity of the solution and identified improvements, working with technical specialists to transition the product to a new live streaming process reducing the monthly cost of live events.
• Handled management of web (HTML, CSS and JavaScript) and mobile (iOS and Android) digital solution covering 7 countries, growing the viewership 10 fold and quadrupling live events to over 200 per month.
• Collaborative case issue management of high demand digital products that include live event streaming for the world’s top soccer leagues, video on demand, integrated stats data, news articles and advertising.
• Exposure to a variety of technologies through the management of digital products (web and mobile) using API feeds (XML and JSON) and CMS tools to supply multiple types of automated and user generated content.

• Hands-on project lead across all areas of a global company Intranet (Microsoft Sharepoint), from tech support and general maintenance to creating new business process workflows and system configuration.
• Automated key HR processes such as New Hire and Leave Requests using InfoPath forms and Sharepoint workflows with Active Directory integration to significantly reduce document approval times.
• Internal Technical Lead on business analysis, configuration, technical support and training of a new business critical CRM (Microsoft Dynamics) and ad revenue database serving 200+ Ad Sales and Finance users across 10.
• Hands-on configuration of collaboration applications: Microsoft Sharepoint (Intranet), Microsoft Dynamics (CRM), leading projects from business analysis to roll out (including training, access and.
• Took ownership in producing key technical project documentation such as the Data Dictionary and Training Manual for both Sharepoint and Dynamics. Additional written content experience as a Web Content Editor.
• Working closely with IT, used Active Directory and Sharepoint permissions to restructure and streamline security access within the company, securely handling employee records and company mergers & acquisitions documents.

• Research, preparation and publishing of new web content
• Sourcing and creating unique content
• Editing web pages in HTML using Notepad++ and Dreamweaver
• QA and feedback
• Training new editors
• Liaising with E-commerce to ensure a cohesive brand image

• Administration and management of the HR financial process: HRIS payroll function and employee data management (MYOB and Access applications) for 100+ high level consultants.
• Creation, implementation and execution of new processes and HRIS functions (MYOB/Access)
• Management and training of the Accounts Assistant
• Ownership of the financial schedule and data relating to consultants and their projects
• Accounts Payables & Receivables, Bookkeeping and Reconciliation.
• Weekly reporting to the Head Office Manager.

Bachelors, Media And Communications

Cert. Mkt. (Imm), Marketing

Education record