My job profile has been updated recently, Right now working as Key Account Manager in M/s RCPL Logistic Pvt. Ltd. at Corporate office New Delhi.

Strategic Planning• Leading and managing profit centre operations. • Establishing goals, short term and long term budgets, forecasts and developing business plans for the achievement of these goals.• Managing process like business planning and monitoring performanceBusiness Development• Identifying and developing new streams for long-term revenue growth and maintaining relationships with customers to achieve repeat/ referral business.• Conducting competitor analysis by keeping abreast of market trends and competitor moves to achieve market share metrics.• Identifying and networking with prospective clients, generating business from the existing accounts and achieving profitability and increased sales growth.• Utilizing the public information and personal network to develop marketing intelligence for generating leads.Team Management• Conceptualizing & developing need based training modules for developing multi skilled work force for cross utilization within sub processes for optimum efficiency. • Leading, training and motivating teams ensuring their career development leading to positive contribution to the performance of the company. • Identifying and appointing agents direct sales trainees and training them in product knowledge and sales skills.• Managing Customer Relation Operations and ensuring maximum Customer Satisfaction by providing timely clarification of queries. Organizing and conducting training and motivation programs for channel partners.