Steven Wilson Email & Phone Number

Indianapolis, In, Us

Armonk, New York, Ny, Us

Armonk, New York, Ny, Us

North America Sector Lead responsible for driving bookings, revenue, GP and client success in Healthcare, Life Science, State, Local and Education by connecting Salesforce’s customer-focused Clouds and products with IBM’s industry-focused approach and solutions. IBM is at the forefront of new and exponential technologies – including Augmented Intelligence, Blockchain, the Internet of Things, and intelligent workflows while applying deep Industry knowledge and experience. We help clients design the future-state of their business using Salesforce, and then we make it real. IBM Global Services begins with our clients’ digital strategy and transformation goals, we then align on desired business value outcomes, focus on employee and customer experience, and ultimately design Salesforce to optimize every human interaction.

San Francisco, California, Us

Salesforce Healthcare and Life Sciences Advisory Board Member -- Accelerating Customer Success as a Trusted Advisor to Salesforce Healthcare and Life Sciences Partner Advisory Board. PAB brings together top partners to solicit feedback and guidance to Salesforce on programs, product and industry solutions to better deliver value and exceed customer expectations.

San Francisco, California, Us

FY19 40% YoY growthFY20 achieved 275% quota attainment, 50% YoY GrowthPeak Performer Presidents ClubIn my role as Solution Advisor / Account Partner Lead - Healthcare & Life Sciences, I lead a team of Account Partners positioning Salesforce Advisory and Professional Service Solutions to enterprise accounts using the latest digital strategies, technologies, and lean / agile delivery approaches aligned to better understand every interaction on the individual level and create more personal experiences for their patients, providers, members, customers, partners and employees. Driving new sources of value and greater efficiencies through Digital Transformation, consistent ground-breaking innovation and actionable insights that drive better, faster and more predictable outcomes overall. Service Specialties:- Customer Experience, User Experience Transformation (CX/UX/UI)- Strategic Technology Development, Service Products and Business Change Projects- Business Technology Advisory and Program Architects- Cross Channel Clouds and Mobile Apps, Deep Integration Managed Services and Support- Program Management and dedicated CoE engagements- Production Operations ServicesFunctional Specialties:- Health Care Payer processes and technology (marketing, sales, member + provider services)- Provider digital patient interaction, EMR, remote engagement, IoT devices, Apps- Digital program delivery and metrics for patient, provider and payor interaction- Global Data Privacy, Information Security and Compliance- Multi-Channel Call Center strategy and operations- Global Pharma Commercial and Managed Markets operations- Patient Centric programs - Assistance Programs, Adherence, etc

San Francisco, California, Us

As part of our Customers Success organization, my #1 priority is ensuring the success of our Global customers through continuous adoption support, proactive engagement and leading a team of Success Managers. The Signature Success team works closely with our large enterprise customers to understand their business objectives and align Salesforce features and products to help achieve those objectives. This team's success is tied directly to how effective our customers are at realizing tangible business value.

San Francisco, California, Us

Fully responsible for ensuring the success of the largest portfolio of enterprise clients by aligning business objectives with best practice innovations and capabilities driving business value. Accountable for customer relationships, margin & solution delivery and overall account growth. The SME on client business model and developing technology recommendations and solutions. Bridges the gap between business and technology increasing strategic sales opportunities with business value.

Indianapolis, In, Us

Established and executed business-critical initiatives across global operations and product team encompassing management consulting, learning & development, performance technology, implementation and pre-sales/account management teams.*Successfully integrated 3 operating companies via acquisition including a Learning & Development Management Consulting Firm, An Content Development Outsourcing firm in Hyderbad, India and Adayana resulting in a 30% growth in annual revenue and EBITDA improvement of over 300%.*Created new revenue streams with multinational clients including John Deere, Monsanto, Tata Motors, and Pfizer while developing critical regional delivery partner relationships.*Owned strategic accounts including Ascension Health, Pfizer Animal Health, Cummins Engine, Shell/Jiffy Lube and Advanced Auto representing $25M in Annual technology and service contracts.*P&L accountability across global operations including offices in Hyderabad, India: Ribeirao PReto, Brazil and throughout North America including managing partner performance across APAC, EMEA and South America for direct and indirect partner engagement.

Working member of Board of Directors supporting ongoing youth baseball program development for in-house and travel baseball for ages T-Ball through 6th grade. Supported fund raising and sponsorship efforts as well as held position of 4 year old T-Ball Commissioner.

Toronto, On, Ca

Created and executed Axsium Group / Kronos partner strategy enabling Axsium Group to further extend the technology agnostic position in the Workforce Management (WFM) Consulting market.*Closed over $2.5M in new named account business within first 12 months of consulting practice launch.*Created and Delivered WFM Business Intelligence Seminar as Featured Speaker with the Human Capital Institute in March 2007. Subsequent White Paper published under the Human Capital Institute banner.

Lowell, Ma, Us

Established International Account Management Organization encompassing Customer Relationship / Service Managers, Technology Consultants and Program Management teams supporting company's Top 300 Enterprise customers for North America, EMEA and APAC.*Drove and supported $150M annual sales and maintenance revenue for International/National Account team achieving 105% of goal FY2006.*Exceeded FY05 revenue targets supporting over $50M in sale and delivery quota for US Enterprise clients including Motorola, Kindred Health, Caterpillar, Masco, and Res Care

Lowell, Ma, Us

Lead Professional Services organization covering 13 state region for workforce management technology and consulting solutions. Including technical consulting, application implementation and training services.

Build and lead professional services organization consisting of technical consulting, management consulting services, client-server and SaaS technology implementations and full web content and Online/ ILT training resources.*P&L Owner for all Service delivery teams including Consulting, Technology Implementation Services, Powerway Training Institute, and Support desk.*Executive owner of OEM accounts relationships and revenue stream for General Motors, Ford and Daimler Chrysler and major tier 1 Suppliers such as Magna International, and Tower Automotive.*Developed and implemented marketing and sales model for new service and consulting product lines for International Compliance Standards (QS900, ISO, TS16949, etc) series resulting in first year annual contracts of $5M+.*Designed and documented implementation and service market strategy for introduction of Powerway.com supply chain management hosted application to Automotive OEM and Tier1 supply chain resulting in successful product launch and $25M+ in annual contract revenue.

Evansville, In, Us

Developed and instructed TQM certification program, as part of the continuing education division of the University, serving over 300 experienced professionals from the Southern Indiana business community in a 3 year period. Program included a 7-step certification curriculum covering topics such TQM, Statistical Process Control, Problem Solving, etc resulting in a Certification in Total Quality Management for Business.

Evansville, In, Us

Lead transformation and employee education initiatives through hands-on learning, workshops, technology implementation and overall process improvement. Transformed the Courier from a manual pre-press environment to fully implemented pagination system (QPS) integrating sales, creative and editorial teams.

Mba, Management

Master'S Degree, Global Management

Ba, Psychology