Syaiful Akbar Email & Phone Number

Sleman, Yogyakarta, Indonesia

• Respond to customer inquiries and resolve issues through live chat, ensuring a timely and effective resolution to enhance customer satisfaction.
• Specialize in handling external complaints, providing detailed assistance to address and resolve customer concerns.
• Maintain a high standard of service by adhering to company protocols and quality assurance guidelines.
• Collaborate with team members and supervisors to improve service efficiency and customer experience.

Sleman, Yogyakarta, Indonesia

• Managing potential buyers by answering their inquiries in live chat with appropriate standards.
• Working alongside related teams if needed in certain cases such as checking Logistics and Product issues.
• Provide product recommendations with the intention that buyer made a purchase at the store being handled.

Jember, East Java, Indonesia

• Provide translation services for scientific journal articles from Indonesian to English.
• Proofreading and editing to ensure the translation is academically acceptable.
• Conduct a thorough planning for each project received so that efficient work can be performed.

Jember, East Java, Indonesia

• Design learning lessons in accordance with the applicable regulations.
• Presenting learning resources that are needed by students.
• Expand English vocabulary so that students are able to speak fluently and according to accepted rules and regulations.

Jember, East Java, Indonesia

• Assisting and monitoring both research and community service conducted by the research group of lecturers of the Department of English Literature, Faculty of Humanities.
• Gathering data needed for research.
• Provide translation of research results from Indonesian to English and vice versa.

Jember, East Java, Indonesia

• Develop required content and collaborate with the internal team to plan and develop the content.
• Observe social media trends as reference material for content creation.
• Conduct interviews with respondents to gather the necessary data.